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Melanie
28 Jul 2024 - 30 Jul 2024
reviewed on hcom
5 out of 5 stars
Very friendly staff, great food, and overall a great place to stay for business or family fun. The staff were very responsive and friendly. The room was clean and comfortable.
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Victor
15 Dec 2023 - 17 Dec 2023
reviewed on expedia
5 out of 5 stars
Very friendly staff. Made everything smooth and easy, especially since I had a late flight in. Good breakfast in the morning before I ventured out for my hikes. Lots of kids, but overall I had a great experience.
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Samantha
Invalid Date - Invalid Date
reviewed on orbitz
2 out of 5 stars
The pool is much smaller than it looks in the photos. The room itself was poorly cleaned; we found used tissues and food in the sleeper sofa as well as empty beer cans and boxes under the bed. Breakfast buffet was nice, and you get free drinks at the bar during happy hour. My kids liked the glass elevator. Ample parking.
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Melissa
6 Jun 2023 - 8 Jun 2023
reviewed on hcom
3 out of 5 stars
I want to start off by saying the staff here were amazing. Upon checking in we had a room location that did not work for our family. I was a bit worried about them being too full to move us but somehow they figured it out. They were pleasant throughout the entire process and never made me feel bad. The complimentary drinks were pretty awesome and we absolutely love the breakfast. Fun omelet bar! All the staff at the bar and breakfast were just as pleasant.
Rooms were clean and well appointed. The beds were a little too firm and even our kids were ready to go home the second night. While we were not disturbed at night (thankfully) if you have daytime sleepers in the living room area they might be disturbed. We could hear our neighbor watching the game on TV like it was in our own room.
Lastly, I specifically was looking for a hotel room that had a hot tub. My kids love the pool which is always too cold for us and I wanted to sit in the hot tub while they enjoyed the pool. This hotel no longer has a hot tub as advertised in their pictures. Please update your photos/description and I will gladly edit my review.
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Oscar
24 Mar 2023 - 26 Mar 2023
reviewed on orbitz
5 out of 5 stars
Great place for the family.
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Morning Starr
23 Sept 2022 - 25 Sept 2022
reviewed on hcom
2 out of 5 stars
When we got into our room first glance looked good but then when we went into the bathroom toilet would not flush and when it did flush it went down slow. Then the bottom of the tub was still dirty with hair. I tried to call front desk and no one answered. Our kids were tired so we decided to put them to bed. The beds are NOT comfortable at all, we felt like we we're laying down on the floor.
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Elizabeth
3 Sept 2022 - 4 Sept 2022
reviewed on hcom
4 out of 5 stars
I always look for Embassy Suits to stay at, but this one is a bit dated. Everything in the room is very used and slightly damaged. The first room we were given 221 had an unbelievable smell of mold. I overheard one employee tell another, that everyone that gets that room moves right out. We were given another room, but it was a couple hours later. We had to request extra bedding for the pullout which took 2 hours to get after multiple calls and visits to the front desk. We were trying to get our children to sleep and this was well after 10pm.
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Joe
30 Jul 2022 - 31 Jul 2022
reviewed on orbitz
4 out of 5 stars
Had a bunch of youth baseball teams staying here, so lots of kids running around and being loud. The room was quiet, which nice.
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Michael
20 Jun 2022 - 24 Jun 2022
reviewed on orbitz
5 out of 5 stars
We stayed for a week while my husband had a work training. It was a great place, helpful staff, love happy hour every night, and very family friendly. Rooms were very quiet. Great stay, will definitely be coming back!
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Indra
18 Jun 2022 - 20 Jun 2022
reviewed on hcom
3 out of 5 stars
Dated hotel. Breakfast included, with to order omelettes! A lot of kids. There are adult swim times but I kept swimming through hair in the pool. Not a very clean pool.