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San Francisco Marriott Marquis

4 star hotel
Connecting rooms
8.8/10 Excellent
(1494 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

The San Francisco Marriott Marquis is a well-located hotel, praised for its cleanliness, friendly staff, and proximity to various attractions such as cinemas, malls, and restaurants. While some families have noted issues with pricing inconsistencies between online booking sites and the hotel's charges, particularly concerning breakfast and parking, many have highlighted the hotel's family-friendly atmosphere and spacious rooms (though extra beds may incur additional costs). The hotel's central location makes it convenient for exploring San Francisco, although it's worth noting that there is no pool on-site.

Guest highlights

The great location, making it easy to explore San Francisco.
The friendly and helpful staff.
The spacious rooms, ideal for families.
The many nearby amenities such as cinemas, restaurants, and malls.

About the hotel

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.

Nearby attractions

San Francisco Marriott Marquis is located in Union Square, a neighborhood in San Francisco, and is in a shopping district and near a metro station. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Alcatraz Island and Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Market St & Stockton St Stop and Market St & 4th St Stop are just steps away.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Refrigerator (on request)
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 7:30 am–11:30 am on weekends: usd 35 for adults and usd 18 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Grocery/convenience store
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
18 km from this hotel
San Francisco International Airport
19 km from this hotel
Norman Y. Mineta San Jose International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for San Francisco Marriott Marquis
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

47%

4 star reviews

35%

3 star reviews

0%

2 star reviews

12%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about San Francisco Marriott Marquis

Showing 1 - 10 of 17 reviews

Latest reviews (17)

J

John

10 May 2024 - 12 May 2024
reviewed on orbitz

2 out of 5 stars

Do not even bother with the ridiculously expensive buffet breakfast. It was absolutely terrible and cost 150 for 2 adults and 2 children. Most of the food was inedible. The staff was really nice though.
V

Victor

26 Apr 2024 - 28 Apr 2024
reviewed on hcom

4 out of 5 stars

Took the family to go watch the Giants stayed at the marquee great hotel to get to the ballpark friendly staff I like gave us gave us great ideas for dinner and lunch
J

Jairo

26 Apr 2024 - 28 Apr 2024
reviewed on hcom

4 out of 5 stars

Booked the room and reservation saod it slept 6, we have a family of 5 and we walked into a huge room with 1 king bed, we had to call for 2 rollaway beds but were charged for them.
D

Dan Roger

29 Dec 2023 - 31 Dec 2023
reviewed on hcom

5 out of 5 stars

Had a great stay with two adults and two kids in Dec 2024. Although I forgot my glasses in the room after check-out, May from housekeeping helped to relocate and give them to my sister who was still in the hotel at the time. Lots of amenities like cinemas, malls, nightclubs, pubs and restaurants within walking distance nearby.
M

Maria

12 Aug 2023 - 13 Aug 2023
reviewed on orbitz

2 out of 5 stars

Problem one was the parking cost. Expedia showed 91.20day, hotel email had Oversized Vehicles starting at $102.90. I thought I would be charged on the lower end since its a Chevy 2500, we got charged $199.50 for one night. I explained to parking manager that how is it that it was so vague on the calculating of parking and there should be more explanation so then I could decide before booking if I want to pay double for parking. So we got denied the request to waive the difference by Hotel and Expedia. Roll in beds where so uncomfortable, could feel the wires, kids could not sleep and got in our bed, the manager refund but said they are open 24hrs, I explained I shouldn’t have to call in the middle of the night, it should have been obvious to your staff that beds either need to be replaced or add padding. The dinner and breakfast food in restaurant is good but Expedia pricing was different kids breakfast was $17 when I got the bill it was adult price of $35 for kids again hotel refused to honor that price and referred me back to Expedia. So lesson learned ,we need to compare pricing from Expedia with hotels to make sure it’s correct. There was no empathy that the pricing was different from Expedia and hotel, it’s not about the money its about that information should be correct and they didn’t not make me feel like a valued guest by adjusting small amounts of money compared to what I spent there at restaurant and bar when we could have gone elsewhere to eat and bar.
L

Linda

11 Aug 2023 - 12 Aug 2023
reviewed on hcom

5 out of 5 stars

Stayed in sf to see play with family
B

Brian Mark

25 Jul 2023 - 28 Jul 2023
reviewed on orbitz

4 out of 5 stars

This is an excellent hotel in a fantastic location to base yourself and explore San Francisco. Standards are very high, rooms are fantastic and the bed very comfortable. Some of the services are a little pricey, but the standard and quality is excellent. The only thing missing for us as a family was a pool. If there had been one, this would have been a five star review.
M

Markita L

26 May 2023 - 29 May 2023
reviewed on orbitz

4 out of 5 stars

Very nice property for family and business lots' of places to shop and eat.
N

Nadia

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Great location, very clean! The staff was amazing, and the food option was good too! Very family friendly.
l

leah

26 Jul 2022 - 30 Jul 2022
reviewed on orbitz

4 out of 5 stars

I must first say one of the reasons I picked this location was it is centrally located and they claim to have an indoor pool. My kids were highly disappointed to find there was no pool. The hotel is very nice, clean and the staff is very friendly. We had a wonderful stay. Would stay there again for sure.
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