Hotel Zelos San Francisco, a Viceroy Urban Retreat

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area.

Nearby attractions

Hotel Zelos San Francisco, a Viceroy Urban Retreat is located in Union Square, a neighborhood in San Francisco, and is in a shopping district and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pier 39 and Westfield San Francisco Centre. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Looking to get your feet wet? Windsurfing, sailing and surfing/body boarding adventures can be found near the property. Guests appreciate the hotel's convenience to public transportation: Market St & Stockton St Stop and Market St & 4th St Stop are just steps away.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Rollaway/extra beds (surcharge)

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Full breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-20 per person

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Visual alarms in hallways

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Shopping mall

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Reception hall

More

Renovated entire property - june 2019

Smoke-free property

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Nearest Airports

Metropolitan Oakland International Airport

18 km from this hotel

San Francisco International Airport

19 km from this hotel

Norman Y. Mineta San Jose International Airport

63 km from this hotel

Reviews that mention...

All reviews (4)location (1)clean (2)staff (2)evening entertainment (1)

Family Reviews

for Hotel Zelos San Francisco, a Viceroy Urban Retreat

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Zelos San Francisco, a Viceroy Urban Retreat

Latest reviews (4)

L

Louise

21 Jun 2024 - 24 Jun 2024

reviewed on expedia

5 out of 5 stars

Hotel Zelos room was very nice, trendy, updated and great view if you want to upgrade to city view. Enjoyed the stay with family.

M

MA DE LOURDES

Invalid Date - Invalid Date

reviewed on orbitz

5 out of 5 stars

I traveled with my family and the staff is the most helpful in every way, specially Jeff in the front desk, the Hotel is very well located is easy to walk to China Town, Union Square, and many fine stores and gallery, transportation is right there where ever you want to go, I highly recomend it for leisure or bussiness, great property

A

19 Feb 2023 - 20 Feb 2023

reviewed on hcom

5 out of 5 stars

Safe (liked that the hotel doesn’t open unless you have a key). Clean. Front desk Nabih was professional and made us feel welcome even though he was the only person working at the moment and was getting very busy. First time I came here as a couple and 7 years later I came to stay with my child. Had a very pleasant stay and would stay here again for the customer service & location!

A

20 Jul 2022 - 21 Jul 2022

reviewed on hcom

2 out of 5 stars

This is one of those 'cool' hotels that doesn't have a sign outside because who would want to find their hotel? The room was quite small but comfortable. It was clean and the bed was comfy. That being said, they had a live performance going on in the outdoor bar in the center of the building that went quite late with profanity and lewd language. I had to work the next morning at 6. When I asked to be moved to the outside perimeter of then building I was told that all rooms were taken, yet I personally witnessed multiple parties check in after me. I was also advised at 830 that the show would be ending soon. It did not end soon. All I am saying is beware! If you need to get to bed early or have young children, this is not the place for you.