Sleepy Hollow Cabins and Hotel

The holiday came by quickly,a little work was being done butThe manager was very attentive of any needs that his customers needed can’t wait to go back All your enjoyment of food shopping family fun was walking distance great place right in the middle

Terrible service! I booked a little getaway with my daughter and my grandchild, we were assigned a room with a broken tub floor, no hot water in the shower or cold water in the sink, no coffee maker or cups, cheap outdated windows that you can hat all the noise from the road. In the sink we had hot water and hotter but not cold. I talked to the woman in the office and based on the conversation we had they were fully aware of the water issues and they didn’t care at all. The tub floor extremely damaged and they couldn’t afford a tub mat, they put a cheap red piece of liner, the one you buy at the dollar store, to cover the damage. When I moved it I found hair. After I complained they put us in a different room with a TV not working, the TV stayed on all the time, no way to turn it off with the remote control and the volume button was not working as well, we couldn’t watch TV because it was too loud and I had to unplug it to turn it off, no security lock on the door, no wand to close the blinds, I had to take it from the room next door. The housekeeper was aware of this and she talked to the maintenance guy. She came back saying he was fixing the door lock and the TV but he never showed up. I went to talk to him and he said he was busy but he’ll do it after he finishes what he was doing, he didn’t do it at all, period. He was aware of the problems because he said he was replacing the TV, then he said he had to reprogram the remote control, nothing was done. I want my money back

First, we had to wait two hours past check in, probably because the unit was filthy even after we got access (I'll attach photos if I can). Some people appear to be living in the attached rentals, so doors were casually open with liquor, beer bottles, and trash scattered around the property. Laundry was hanging from the fence around the hot tub, which itself was green and looked filmy from a distance. Within the unit, cobwebs covered the celling and the sofa bed was thoroughly penetrated by mold and completely unusable. The TV cable could not reach the socket, so no TV as well. The general interior was a serious state of disrepair, with even door knobs incapable of turning. The level of dust and layered grime is hard to explain. It was difficult to have two children under ten stay there without feeling like we would have been better off camping in the snow.

This property is awful. Online check in says 2pm, it really isn’t until 3pm. We arrived at 2:30, cleaning lady started cleaning. Upon finishing, sheets and mattresses were filthy (I took pictures) there were no amenities not even soap!! Area surrounding wreaked like marijuana and cigarette smoke. My kids and I left to be with family, when we came back there was no parking, several cars all around were blocking other cars so I parked near our cabin. The heater did not work and even though someone brought firewood, which was nice, the experience was awful and I did not feel safe. How were we going to sleep having a fire on all night? We were asked to move our car at 1am, but no other cars were asked to move. I pad a $39 resort fee to have no close parking and no amenities. We left at 1am and did not stay.

This was a great stay, especially the Lazy Owl Cabin. Well enough room for my family. I can bring my dogs next time. It had a private back yard. Everything is nearby, such as restaurants, stores, and Gregory Lake. All walking distance. Definitely came back to this place. Everyone was very nice and friendly.

Nice new management. Property is a little outdated but reasonable for the price. I would recommend to a friend or family.

Decided to get out of town for one night...just lucked into a cancellation at Sleepy Hollow. Totally surprised when we got there and had a cabin instead of a room. It was immaculate. It's a cabin, yes, but they do a really great job of keeping it clean. The sheets and towels were bleach-white. There was a full kitchen and plenty of room for a small family. We wished we were staying a week instead of just a night. We would go back in a heartbeat!

We will never stay here again. I could look past the pool area not so clean and half the lights not working in our room but the arguing and partying in the parking lot was unacceptable. Hubby & i were woken up by arguing and then continued partying right outside our room. We had 2 children sleeping within earshot of drinking, cursing amd who knows what else. Really trashy people hanging out everywhere after 11pm.