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14 West

3 star hotel
Kids stay free
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Families looking for a Laguna Beach base will love 14 West. While not specifically designed for families, its great location near restaurants, shops, and the beach makes it convenient. Many guests have praised the welcoming atmosphere and kind staff. The hotel also boasts a lovely pool area. However, potential guests should be aware that rooms can be small and may not suit all families, particularly those with young children or those needing more space.

Guest highlights

The kind and accommodating staff.
The welcoming atmosphere and children friendly environment.
The convenient location near the beach, restaurants, and shops.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and barbecue grills. Housekeeping is available on request.

Nearby attractions

Located in Laguna Beach, 14 West is in the historical district and near the beach. Dana Point Harbor and Balboa Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Sawdust Art Festival Grounds and Ocean Institute. Newport Harbor Nautical Museum and Balboa Fun Zone are also worth visiting. Discover the area's water adventures with scuba diving and surfing/body boarding nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Pool gate
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Housekeeping (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

Fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Beach loungers
Beach umbrellas
Terrace

More

Beach towels
Smoke-free property

Nearest Airports

Airplane
John Wayne Airport-Orange County
17 km from this hotel
Long Beach Airport
46 km from this hotel
Ontario International Airport
60 km from this hotel
map

Reviews that mention...

Family Reviews

for 14 West
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

0%

3 star reviews

18%

2 star reviews

27%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about 14 West

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Mónica

24 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice warm family environment , great location for walking restaurants and shopping. Easy access to the beach, love it …. Sure coming back soon!
M

Melana

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

The staff was so kind and accommodating, an absolute delight! Hayden was very sweet and helpful. This hotel is very welcoming to children, they had a blast especially meeting new friends in the pool. My son made sure to make me leave a 5 star review! lol
E

Evan

30 Sept 2023 - 2 Oct 2023
reviewed on hcom

2 out of 5 stars

I can never understand how these places supposedly get good reviews. This place is run down, dirty, and noisy and certainly not relaxing or comfortable. Just really disappointing. I had to apologize to my family as soon as we walked through the door. Convenient location, though with easy access to the beach, restaurants, grocery store, downtown shopping, etc. You’ll want to be at all those places instead of your hotel. Major bummer.
F

Frederick

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We love this "old style" hotel with great access to the beach.. There are great spots all around to eat.. My favorite is the little Ramen joint just up the hill, but the tacos across the street aren't bad either . This is a favorite spot for our family for several years and a couple name changes of the property Ultimately great vibes, Steller location, clean little rooms that take you back a bit in time but in a great way. All rooms surround welcoming pool even after a day in the ocean.
L

Lucille

20 Jul 2023 - 21 Jul 2023
reviewed on hcom

5 out of 5 stars

Lovely staff, Marie and Tamara our reception hosts were delightful to work with. We had a small suite. It was clean, comfortable, private. Parking was easy. Great hotel for the price. Wonderful for families to stay 3 blocks from the main Laguna Beach. We would definitely go back. Laguna hotels were 3 times the price of 14 West.
L

Louise

21 Apr 2023 - 22 Apr 2023
reviewed on orbitz

3 out of 5 stars

So, we have stayed here many many times over the years, too bad it’s not the holiday inn anymore as I don’t need to know about the fighting amongst the two families that own this property now, security everywhere in case of what? Fights breaking out between the families and patrons caught in the middle? Our reservation was cancelled by the one management team that had got kicked out. Our credit card was charged twice, because of the shady goings on amongst these families. I have very fond memories here, I’m not sure now if I will ever go back
S

Sandra

3 Apr 2023 - 4 Apr 2023
reviewed on orbitz

5 out of 5 stars

Great location and good size room for family. Very comfortable room.
K

Kenneth

26 Jul 2022 - 30 Jul 2022
reviewed on orbitz

3 out of 5 stars

14 west is in the most beautiful area of Laguna Beach. The afternoon staff were incredibly helpful and nice. The room is very cramped. If you get a room with just one bed you will have plenty of space. If you get two beds, there will be very little space. We had to checkout early and get another hotel. With two small kids, the space was not enough for them. When we checked out we realized that we left our 4 year old sons favorite blanket in the bed under some other blankets. When I went back to retrieve it, the morning staff was very rude. I asked if I could go back into the room because I knew exactly where his blanket was, the gentleman at the desk smirked and said not you can’t go in. Others might really enjoy the hotel but if you want something nicer for the area, you should look elsewhere.
J

Jessica

11 Jul 2022 - 12 Jul 2022
reviewed on orbitz

2 out of 5 stars

My family and I were disappointed when we walked in our double bed room. The door hit the bed and we couldn’t open it too much which made it difficult because I had a baby stroller. The carpet was disgusting we all wore or shoes in the room the whole time. The curtains to our room were very sheer so people walking by could see one of the beds and there was a light by the next hotel door that was shining in our room all night long. The gazebo is cute and the area is perfect but for almost $400 a night it wasn’t worth it.
M

Missak

18 Jun 2021 - 20 Jun 2021
reviewed on hcom

5 out of 5 stars

Great boutique hotel, prime laguna location. Not recommended for families though, no elevator and the room has a step down so not ideal for small children.
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