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Hotel Atwater

3 star hotel
9.4/10 Exceptional
(1007 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Hotel Atwater is a lovely boutique hotel in Catalina Island, praised for its cleanliness, quiet atmosphere, and exceptional customer service. While some rooms may be small for larger families, the comfortable beds and convenient location make it a popular choice. Families appreciate the staff's willingness to go above and beyond to accommodate guests, including early check-ins, late check-outs, and luggage storage.

Guest highlights

The exceptionally friendly and helpful staff who go above and beyond to assist families.
The comfortable beds.
The hotel's cleanliness and quiet atmosphere.
The staff's willingness to accommodate early check-ins, late check-outs and luggage storage.

About the hotel

This smoke-free hotel features a coffee shop/cafe, a meeting room, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.

Nearby attractions

Located in Avalon, Hotel Atwater is in the city center and near the beach. Avalon Pier and Avalon Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Nature Center at Avalon Canyon and Wrigley Memorial and Botanic Garden. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours, mountain biking, and hiking/biking trails in the area.

Popular amenities

Family friendly

Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Golf cart
Golf clubs
Golf pro shop
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

9 holes of golf
Ziplining

Conveniences

Elevator
Front-desk safe

More

Beach towels
Renovated entire property - august 2019
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Long Beach Airport
55 km from this hotel
John Wayne Airport-Orange County
57 km from this hotel
Los Angeles International Airport
67 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Atwater
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

88%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Hotel Atwater

Latest reviews (8)

E

Erin

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

Lovely boutique hotel in catalina! So clean, quiet, convenient, great customer service. Stayed with family of 4. Beds soooo comfortable, highly recommend this hotel.
A

Alison

28 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

AtWater Hotel is fantastic! Their staff is super nice and helpful. They went above and beyond to resolve any issue for us. We showed up at the property one day prior due to our travel plan change last minute. Instead of turning us away, they looked up the system and tried their best to accommodate the changer. I can’t express my deepest gratitude for the effort. They are patient and helpful and professional. The hotel is very clean, spacious, and upscale. The location is very convenient too. I’d stay at this hotel for all my future visits at Catalina and I’ll absolutely recommend this place to all my friends and family!!
A

Alexsis

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

The staff at the facility were nice and courteous! They really took care of me and family. They made arrangements for us to check in early so my kids and I didn’t have to carry around our bags. They allowed us a late check out since our excursion was ending later than the check out time. And they also stored our bags on our last day even though we had checked out until our boat was leaving the Island! Very professional.
A

Amani

3 Aug 2023 - 4 Aug 2023
reviewed on hcom

5 out of 5 stars

Excellent I would recommend to family,friends,and solo
D

Donna

26 Jun 2023 - 29 Jun 2023
reviewed on orbitz

5 out of 5 stars

It is a very beautiful hotel. The room was beautiful as well but small for a family of three. We would go back again.
T

Talaya

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

Only good thing that came out of this was Molly but me and my significant other waited literally waited 4 hours for a VERY subpar room. The cleanliness was amazing and the maids do deserve a raise for their cleaning services, but the customer service at the front desk was nothing special at all, ALICIA or Alyssa whatever her name is was terrible. I was told she was a new hire but my thing is that we’re not kids, we all know what good customer service IS. She needs to grow up and get re trained, very disappointing and a joke to be honest. It seems like everybody that flooded that lobby got checked in before us and I booked my room WAY in advance, and I know there’s no way all those people had the same booking time as us. DO NOT book here.
K

Karina

12 Apr 2023 - 14 Apr 2023
reviewed on hcom

5 out of 5 stars

We absolutely loved the Hotel Atwater. It was beautifully maintained, and the staff were lovely. We especially appreciate how kind Lily was with the two younger children on our trip who had proposed working for the front desk. She gave them "jobs" to do and helped them make name tags. They had a blast playing and it kept them busy and learning. She was truly wonderful!
L

Lily

1 Jun 2017 - 2 Jun 2017
reviewed on travelocity

5 out of 5 stars

My family and I have stayed at Atwater Hotel each visit we make to the island. This visit was especially wonderful because Liam was very attentive and helpful! He is a great asset to your hotel!
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