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Hampton Inn & Suites Gilroy

2 1/2 star hotel
9.4/10 Exceptional
(455 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Hampton Inn & Suites Gilroy is located in Gilroy. Las Animas Park and Santa Cruz Mountains reflect the area's natural beauty and area attractions include Gilroy Gardens Family Theme Park and Centennial Recreation Center.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available 6:00 am–9:00 am on weekdays and 6:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Monterey Regional Airport
51 km from this hotel
Norman Y. Mineta San Jose International Airport
53 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Gilroy
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

0%

2 star reviews

29%

1 star reviews

29%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Gilroy

Latest reviews (7)

M

Marlene

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

The only critique would be the pool temperature. The weather out was beautiful but even then the pool was too cold my kids were shivering.
M

Maria

23 Jun 2024 - 25 Jun 2024
reviewed on expedia

2 out of 5 stars

I wanted to like this hotel. They have the front doors locked at all times with no public restrooms signs. There is a truck yard across the street and the area gives off unsafe vibes. The staff was very friendly upon check-in. The lobby is immaculate and smelled very clean. The same was not for the room. We went into our room and were impressed with the recently renovated room look however my kid put a tablet on the desk to use the bathroom and there were baby roaches running over it. I immediately collected our belongings and went down to ask for another room on a different floor. The front desk staff was apologetic and gave us another room. The room was also not cleaned very well. There were items on the floor like the room had not been vacuumed thoroughly. We found hair in the restroom luckily I bring my own wipes to clean. Also the bathroom tub was very slippery and my child fell while trying to shower. There was no bath mat so we used a towel to prevent further slipping incidents. I would have left the hotel for another however most in the area had worse reviews. The bed was not comfortable as springs pushed into your side if you're a side sleeper. The positives of this hotel is they do put your safety first even though the area is questionable. The staff are very friendly. The breakfast is hot, delicious and choices abundant. The pool is nice and they provide towels through there were bugs floating around. I would not stay here again.
T

Terra

19 Nov 2023 - 20 Nov 2023
reviewed on hcom

2 out of 5 stars

We chose to stay here because we have stayed at many Hampton Inn and Suites before and always had a pleasant experience. Unfortunately, this particular location fell short. The hotel seems very new and the breakfast had a wide variety to choose from but that’s all I can say that’s positive unfortunately. The bed was extremely uncomfortable and I did not sleep at all. The family I was traveling with tossed and turned all night as well. On top of this the AC was really not very functional and probably not much better than a portable fan. The walls are extremely thin and you can hear everything. The location is ok but right next to the train tracks. I would not stay here if you want to sleep.
D

Danna

25 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

Clean and very nice hotel. Service by staff was welcoming and helpful. Breakfast was great and the kids loved that they could make their own waffles.
C

Christine

7 Aug 2023 - 8 Aug 2023
reviewed on expedia

1 out of 5 stars

Elevators were dirty with muddy dog paw marks. Alerted the front desk. They said they will take care of it. Hours later, elevators still dirty. Poor craftsmanships in bathroom. Smell of manure outside of the hotel, which discouraged me and kids from swimming in their outdoor pool. Dirty, stained furniture in the breakfast area.
C

Carla

3 Jul 2023 - 4 Jul 2023
reviewed on hcom

1 out of 5 stars

The pool was dirty. We found so many bugs and spiders. The downstairs bathroom weee not easily accessible for handicapped and children, the doors were locked durning business hours. This is a problem.
S

Steven

15 Oct 2022 - 16 Oct 2022
reviewed on orbitz

5 out of 5 stars

Great service. Very convenient, with easy access off and back on to highway. A real value. Will recommend to family and friends.
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