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Hampton Inn & Suites Chino Hills

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Chino Hills is a great option for families. Guests consistently praise the spacious rooms, which are perfect for families, and the free breakfast is a big hit with kids. The hotel's convenient location near shops and restaurants is also a plus, and the onsite pool is a welcome addition. While some guests have reported minor issues, the overall experience is generally positive.

Guest highlights

The spacious rooms, perfect for families
The free breakfast that kids love
The convenient location near shops and restaurants
The refreshing pool

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.

Nearby attractions

Hampton Inn & Suites Chino Hills is located in Chino Hills. Latino Art Museum and American Museum of Ceramic Art are cultural highlights, and some of the area's attractions include Ayala Park and Fairplex. Rancho Santa Ana Botanic Garden and Scandia Amusement Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Ontario International Airport
13 km from this hotel
John Wayne Airport-Orange County
39 km from this hotel
Long Beach Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Chino Hills
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Chino Hills

Latest reviews (7)

J

Jennifer

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

We stayed in a king suite and had a blast! We used the app to check in and the digital key to get into our room. It was a breeze! The kids loved the free breakfast too. This hotel is located next to plenty of shops and eateries. Great location!
E

Ellen

29 May 2024 - 4 Jun 2024
reviewed on expedia

5 out of 5 stars

My family stay here @ Hampton Inn was great. Very clean and quiet. Staff was very friendly and nice. The breakfast was very good.
J

Jessie

10 May 2024 - 12 May 2024
reviewed on hcom

5 out of 5 stars

Super comfortable visit. Stayed for 3 days 2 nights with my kids ages 5 and 2 and my husband very spacious rooms, not a lot for the kids to get into. The room came with a coffee maker, fridge, microwave and shelves very cool! There was free breakfast every morning and free coffee and water all day in the lobby. Will definitely be back.
F

Florence

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

3 out of 5 stars

I’ve been a regular guest at the Hampton Inn for family functions in the past, but my recent stay left much to be desired. While the hotel has been welcoming in the past, this time, the experience fell short from the moment of check-in. Upon arrival, the check-in process lacked the usual warmth and hospitality I had come to expect. However, the real disappointment arose when I requested towels for the room. Despite waiting for two hours, the towels never arrived. When I called the front desk to inquire about the delay, I was informed that the hotel had run out of extra towels, a surprising oversight for an establishment of this caliber. To make matters worse, when the housekeeping manager finally arrived at my door, her demeanor was unprofessional and downright unpleasant. Instead of offering a solution or apology for the inconvenience, she approached with a terrible attitude and even scolded me for simply requesting towels. Their behavior was unacceptable and tarnished the entire experience. Overall, while Hampton Inn has provided pleasant stays in the past, this recent visit was marred by disappointing service and unprofessional behavior. I hope the management addresses these issues promptly to ensure a more welcoming and hospitable environment for future guests.
R

Robin

22 Jan 2024 - 23 Jan 2024
reviewed on expedia

5 out of 5 stars

I’ve stayed at this hotel twice to visit family that lives nearby and found it to be a super comfy, quiet, delightful stay. Breakfast is included and yummy and they’re so sweet to my pup who always travels with me. Thanks y’all for accommodating this sometimes finicky customer from Louisiana! Love y’all!
H

Holly

29 May 2022 - 4 Jun 2022
reviewed on orbitz

5 out of 5 stars

I had a great stay with my family at the Hampton Inn & Suites in Chino Hills. The location is great! You can walk to get some food, but you are close enough to the highway to drive around. There's also plenty of parking. The pool on site was wonderful as well. Their breakfast was always fully stocked and there's plenty of space in the dining area to eat. Overall, great service, great location, and great staff. I'd stay here again. :)
s

stacy

16 Sept 2017 - 17 Sept 2017
reviewed on hcom

3 out of 5 stars

Checked in and my 5 year old had the flu. We didn't have our room yet and instead of letting us use bathroom, they told us to take her to throw up outside. Then they said they didn't have our reservation and after he was able to get us a room, he said by the way the bath doesn't work. But it was the only room available. The room was dirty, mold in bathroom. The bed was comfortable enough. The breakfast was bad. Me and my 3 children couldn't eat it. This hotel turned out to be like a bad dream that cost almost $200. Go to hotel chino hills, half the price and great hotel
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