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Candlewood Suites Downtown, an IHG Hotel

2 1/2 star hotel
9/10 Excellent
(583 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Weekly housekeeping is available.

Nearby attractions

Candlewood Suites Downtown, an IHG Hotel is located in Mobile Central Business District, a neighborhood in Mobile, and is in the entertainment district. Gulf Coast Exploreum and History Museum of Mobile are cultural highlights, and some of the area's activities can be experienced at Mobile Cruise Terminal and Azalea City Golf Course. GulfQuest National Maritime Museum and Mobile Botanical Gardens are also worth visiting.

Popular amenities

Family friendly

Dvd player
Full-sized refrigerator
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Free pool cabanas
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Mobile Regional Airport
19 km from this hotel
Pensacola International Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Candlewood Suites Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

0%

2 star reviews

40%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Candlewood Suites Downtown, an IHG Hotel

Latest reviews (5)

p

paul

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

1 out of 5 stars

Our family recently stayed here and was extremely disappointed with the state of our room. The level of cleanliness was far below acceptable standards. Upon entering, I noticed the carpet was stained and the floors were very sticky and there was dust on the furniture and surfaces. Additionally, the bed linens had pubic hair upon close inspection! My husband went downstairs to bring these issues to management’s attention. The best we would do was to get another set of linens to change out the dirty ones. Overall, the lack of cleanliness significantly impacted my experience, and I would not recommend this hotel to anyone.
J

James

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Great and safe location downtown, close to restaurants, attractions etc, rooms are clean and large, was great for our family of 4. The stovetop wasnt functioning due to a missing part but the front desk did their part to try a temp fix! Would recommend for the great price, nice pool and easy parking.
E

EDDIE

29 Feb 2024 - 3 Mar 2024
reviewed on expedia

2 out of 5 stars

Elevator issues...Front desk attendants were useless clock riders... i didn't know what to tell you one said ...Had to bring a handicapped family member down the stairs in a wheelchair ..PITIFUL...Useless#2 was more interested in the cell phone than helping solve an issue ...only looked up to roll eyes.. A couple of real winners
T

Tara

16 Jun 2023 - 17 Jun 2023
reviewed on travelocity

2 out of 5 stars

Felt very unsafe, the rooms weren’t clean. We did not shower in either of the 2 rooms we rented, because it was so unclean. Very embarrassing to some family that was in. Luckily, we were just staying for the night to break up the travel. I would have to say charging $11 per vehicle is a little outrageous when you rented a room. It should at least come with one vechiles per room with the price of the room. Not to mention we couldn’t even park in candlewoods parking lot. However, we will not be returning.
R

Rachel B.

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Perfect hotel for the family. We had a suite, that was very comfortable for a family of 4. The staff was very friendly! Free movies and popcorn.
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