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Kenneth
9 Aug 2024 - 11 Aug 2024
reviewed on hcom
2 out of 5 stars
I booked 3 rooms. 1 for my wife and I, 2 for in-laws, 3 for my sister’s family. Our room was fine and no problems but my in-laws had to change room due to a/c not working. Also my sister had to change rooms due a/c not working and their room’s floor was wet
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Denise
28 Apr 2024 - 29 Apr 2024
reviewed on hcom
5 out of 5 stars
Beautiful location. Close to family.
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Sherrita
22 Mar 2024 - 25 Mar 2024
reviewed on orbitz
4 out of 5 stars
This property was perfect for a short weekend to visit family
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Kelli
23 Feb 2024 - 24 Feb 2024
reviewed on expedia
4 out of 5 stars
The staff was very friendly. There were a lot of people checking in at once, but they remained patient & helpful. There was a soccer tournament going on so lots of kids were staying in the hotel. Our room was right off the elevator so it was noisy, but overall it was a good stay.
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Kayla
17 Nov 2023 - 19 Nov 2023
reviewed on travelocity
5 out of 5 stars
I read alot of reviews before picking to stay here at the Double Tree and I’m still looking for what all of the negative reviews were talking about. Everything was wonderful at this hotel! The breakfast was delicious, the people who did the breakfast were very nice! The front desk service was excellent, everything we asked for we received with a smile! The rooms were spacious and clean upon arrival. I especially enjoyed the cool lights in the bathroom, the nice shower, and the Direct Tv! The hotel was fully booked the time I was there but there was no wait for the elevator! Lastly the view is amazing we stayed on the 8th floor and its the most beautiful view! Overall I would absolutely stay here again! Thank you Double Tree for helping my family and I have a safe, comfortable place to lay our heads! We will be back!
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Christopher
4 Sept 2023 - 5 Sept 2023
reviewed on travelocity
5 out of 5 stars
My wife, myself and our 4 month old baby were trying to get from PCB to Nashville in one days drive, but our progress was horrible bc of traffic and the baby was miserable so we decided to spend the night in Birmingham at this hotel. We were exhausted when we showed up and were so grateful to be staying at a clean property that felt safe. Front desk staff could tell we were worn out and they were super kind to us. I’m very thankful for this spot of respite we found in the middle of our joinery.
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Nicole
29 Jul 2023 - 30 Jul 2023
reviewed on hcom
2 out of 5 stars
Upon arrival, there was no cart at 10:30 PM to carry luggage to the 3rd floor room we were given. We were told by the front desk clerk to "go walk around the hotel and look for one because he did not have time to do so." We were then made to carry luggage for 2 adults and 3 kids w no cart. The next morning, same experience. The different front desk clerk got very nasty and asked me if I expected them to knock on all doors to find a cart. They do not offer free wifi. For the price of the room, there was no wifi, no fridge, no microwave and no cart. We just felt like we paid a lot and got very little.
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Devon
21 Jul 2023 - 23 Jul 2023
reviewed on travelocity
5 out of 5 stars
Another great experience. I have found a great hotel that makes me feel welcomed and comfortable. I enjoy the great staff, (Eric, Loretta, Lisa, Sarah, Kim, Carmine and Abby). One issue is that there was a baseball tournament in the area so there were a lot of teams there. The kids were running around the building and slowing down dinner service in the evening. Other than that it was great. Thank you as always 😊
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Brooke
5 May 2023 - 7 May 2023
reviewed on travelocity
4 out of 5 stars
Great property to stay at in Birmingham! Definitely would be back to stay again. Super clean, staff super friendly. Love the bar downstairs while the kids played. Only thing we were disappointed with was the pool wasn’t open. We were looking forward to it being open since on their sign it says it opens in May. But other than that, definitely recommend this hotel!
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Michael
1 Apr 2023 - 2 Apr 2023
reviewed on travelocity
5 out of 5 stars
The bathroom was poorly designed. Very high sink made
it very difficult for children. Also the lighting in the bathroom
was poor over the sink area.