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Vale Resort

4 star hotel
Connecting rooms
8.8/10 Excellent
(860 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Vale Resort receives consistently positive feedback from families. Guests frequently praise the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The resort boasts stunning grounds and a peaceful atmosphere, with some rooms offering private patio areas. Families also rave about the delicious breakfast, described as one of the best they've experienced in a hotel.

Guest highlights

The exceptionally helpful and friendly staff
The stunning grounds and peaceful atmosphere
The delicious breakfast

About the hotel

2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.

Nearby attractions

Vale Resort is located in Pontyclun. Cottrell Park Golf Resort and Coed-Y-Mwstwr Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cardiff Market and Queen Arcade. Traveling with kids? Consider Barry Island Pleasure Park, or check out an event or a game at Cardiff City Stadium.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
Free cribs/infant beds
In-room child care (surcharge)
Indoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe
24-hour room service
3 bars/lounges
Buffet breakfast available for a fee 7 am–10 am on weekdays and 7:30 am–10:30 am on weekends: gbp 14.95 per person

Spa

20 treatment rooms
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf lessons
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

3 outdoor tennis courts
36 holes of golf
Fitness center
Full-service spa
Golf driving range
Indoor pool
Racquetball/squash
Sauna
Spa tub
Steam room
Tennis

Outdoor

Bbq grill(s)
Garden
Picnic area
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Bristol Airport
47 km from this hotel
map

Reviews that mention...

Family Reviews

for Vale Resort
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Vale Resort

Latest reviews (7)

A

Alan

8 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.
G

Georgina

19 Oct 2023 - 20 Oct 2023
reviewed on hcom

5 out of 5 stars

Attended a family wedding. Couldn’t,t have been better. X
J

June

6 May 2023 - 7 May 2023
reviewed on hcom

5 out of 5 stars

We found the hotel staff very helpful and friendly and would go out of their way to make sure you were looked after would recommend the hotel to friends and family the grounds and the surrounding area is stunning .
P

Phil

18 Feb 2023 - 20 Feb 2023
reviewed on hcom

4 out of 5 stars

Very enjoyable- dinning are run by youngsters who struggled at times
J

John

14 Jul 2022 - 15 Jul 2022
reviewed on hcom

5 out of 5 stars

Stayed over in readiness for a family funeral. Not the best of times to stay, but the staff were lovely, rooms were peaceful and we were in a garden room with patio doors straight out onto a private seating area surrounded by zen-garden landscaping. Perfect.
n

noel

2 Jul 2022 - 4 Jul 2022
reviewed on hcom

5 out of 5 stars

Was there for a family wedding at Hensol Castle, had a great stay, great comfort, the breakfast was amazing 👏.....along with the very helpful staff too
J

Jade

17 Apr 2021 - 18 Apr 2021
reviewed on hcom

5 out of 5 stars

Very welcoming, service was amazing had a problem with bath they fixed it with in 5 minutes, would stay here again and recommend to family and friends,
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