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Holiday Inn Cardiff City Centre, an IHG Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Cardiff City Centre is a conveniently located hotel, perfect for families exploring the city. Families appreciate the spacious rooms and friendly staff. While some areas of the hotel may show signs of age, the positive feedback on the location, helpful staff and the surprisingly good children's dinner menu makes this a good option for a family stay.

Guest highlights

The spacious family rooms
The friendly and helpful staff
The surprisingly good children's dinner menu

About the hotel

A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Holiday Inn Cardiff City Centre, an IHG Hotel is located in Cardiff City Centre, a neighborhood in Cardiff, and is in a shopping district and near the airport. The area's natural beauty can be seen at Bute Park and Barry Island Beach, while St. David's Hall and National Museum Cardiff are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Principality Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 7 am–9:30 am: gbp 10.00 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Outdoor

Garden

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Bristol Airport
34 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Cardiff City Centre, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

60%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Cardiff City Centre, an IHG Hotel

Latest reviews (5)

R

Rua

25 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

Convenience of location!, friendly and professional staff!, cleanliness and spacious rooms Would recommend to friends and family!
t

theresa

25 May 2024 - 27 May 2024
reviewed on expedia

4 out of 5 stars

Friendly staff, great location and large family room clean and nice
K

Kong Kuen Leo

7 Apr 2024 - 10 Apr 2024
reviewed on expedia

3 out of 5 stars

The hotel is in a very good location close to the city centre no problem at all getting from place to place. A lot of restaurants available. Hotel provide standard breakfast nothing special but dinner was surprisingly good especially the foods they do for children. Hotel overall was ok it is a bit aged the room, quite easy to see from the wall, the carpet, the mould in the bathroom. Because of that it makes you feel the place isn’t very clean.
A

Angus

25 Apr 2023 - 26 Apr 2023
reviewed on hcom

4 out of 5 stars

Room is a bit tired. Shower tricky to operate. TV stuck on BBC1 and staff on duty were unable to clear the child lock.
K

Kevin

24 Jul 2022 - 27 Jul 2022
reviewed on hcom

4 out of 5 stars

Great hotel in a prime location. Lovely staff always helpful. Hotel kept clean and rooms checked daily. Only negative was the no kids allowed in bar area after 10pm. Never had this in any other Holiday Inn or other hotel for that matter as a paying guest.
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