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The Savoy

5 star hotel
Connecting rooms
9.6/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Savoy is a top choice for families seeking a luxurious and memorable stay. Families appreciate the spacious rooms, offering children their own space and entertainment, and the exceptional service provided by the friendly and attentive staff. The hotel's central location provides easy access to many of London's iconic landmarks and attractions, making it a convenient base for exploring the city. While on the higher end of the price range, many feel the experience is worth the cost.

Guest highlights

The spacious family rooms with separate areas for children.
The exceptional service and friendly staff who went above and beyond to accommodate families.
The central location, offering easy access to London's attractions.
Special daily treats for children

About the hotel

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.

Nearby attractions

Located on the riverwalk, The Savoy is in London City Centre neighborhood and is connected to the convention center. Buckingham Palace and The British Museum are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Take an opportunity to explore the area for water adventures such as boat tours.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 bars/lounges
24-hour room service
4 restaurants
English breakfast available for a fee daily 7:00 am–11:00 am: gbp 40-40 for adults and gbp 40-40 for children

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Designer stores
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
London City Airport
12 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for The Savoy
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Savoy

Latest reviews (5)

L

Lynda

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

Another wonderful stay, this time with family for a 60th birthday. Everyone had a memorable stay.
D

Daniel

23 Oct 2023 - 29 Oct 2023
reviewed on orbitz

4 out of 5 stars

The staff was excellent and helped us with a family emergency. We are very grateful for their kindness.
J

James

16 Apr 2023 - 21 Apr 2023
reviewed on orbitz

5 out of 5 stars

The junior suite we had was wonderful, the staff (from the front desk to the doormen) were universally terrific, and the location superb. A little expensive, but worth every pence.
T

Teresa

7 Aug 2021 - 8 Aug 2021
reviewed on hcom

5 out of 5 stars

The Savoy is our favourite Hotel, The staff are so friendly it's like going from one home to another. Everyone is equal and treated with respect. the staff can't do enough for you, we'd like to give a special thank you to Sean head butler/reception host, he accommodated to all our needs and more, you are a super star Sean thank you so much. We are recommending all our family and friends to come to The Savoy and experience this most incredible hotel for themselves.
A

1 May 2022 - 3 May 2022
reviewed on hcom

5 out of 5 stars

Our stay was exceptional. To stay in a place steeped in tradition and history was very special. The hotel is well located and is very near to the West End theatres (there’s a theatre right outside the hotel entrance), the London Eye and close to the underground. This makes traveling around London lightning quick. The staff went above and beyond to be helpful and friendly. Every request was managed with speed and efficiency and a smile. Nothing was too much trouble. Our children were treated with every courtesy and they enjoyed the special daily treats. We thoroughly enjoyed the family room and the kids loved having their own space and TV. The rooms were spacious and spotlessly clean. My cleanliness standards are very high and Savoy exceeded my expectations. In fact, the hotel exceeded my expectations on every front.
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