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The Clermont London, Charing Cross

4 star hotel
Kids stay free
9.4/10 Exceptional
(1261 verified Hotels.com guest reviews)
See verified family reviews (33)

generated by AI based on family reviews

Overview

The Clermont London, Charing Cross, is a great option for families visiting London. Families appreciate the spacious suites, which often include comfortable beds and pull-out sofa beds. The hotel's central location near Trafalgar Square makes it easy to explore London's many attractions, and the helpful and friendly staff enhance the overall experience. While some families have noted that the sofa beds aren't suitable for two adults, the main beds are comfortable, and the free sweets and drinks on arrival are a nice touch for children. The hotel's proximity to public transportation adds to its family-friendliness.

Guest highlights

Spacious suites with comfortable beds and pull-out sofa beds
Welcoming and friendly staff
Free sweets and drinks in the room upon arrival
Excellent location near Trafalgar Square and public transport

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.

Nearby attractions

The Clermont London, Charing Cross is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. National Gallery and London Transport Museum are cultural highlights, and some of the area's notable landmarks include Trafalgar Square and Royal Opera House. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Take an opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's central location.

Popular amenities

Family friendly

Children's games
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee weekdays 6:30 am–10:30 am: gbp 15 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
London City Airport
12 km from this hotel
London Heathrow Airport
23 km from this hotel
London Gatwick Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for The Clermont London, Charing Cross
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

33 reviews

Review data

5 star reviews

82%

4 star reviews

6%

3 star reviews

6%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about The Clermont London, Charing Cross

Showing 1 - 10 of 33 reviews

Latest reviews (33)

R

Richard

7 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

Great hotel. We stayed in a suite - 2 adults and 2 kids (12 & 8). Loads of space, well kitted out room and super comfy beds, even the pull out sofa bed! Kids were happy with the free sweets and drinks in the room when we arrived. The staff are super helpful and really friendly. You also cannot get much closer to the action as you are right my Trafalgar Square.
T

Thomas S

10 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Incredible property! Great accommodations and staff. Highly recommend for a family stay.
C

Christopher

10 May 2024 - 14 May 2024
reviewed on hcom

5 out of 5 stars

Overall a great stay at a wonderful hotel. The service was outstanding, the room was spacious, well appointed and clean. The location is fantastic, providing plenty to do/see nearby as well as easy access to public transportation to get to other parts of London. My only complaint would be the fact the TV system has no guide, so you can't tell what your watching, how long it will be on, what's on next, etc.. Challenging particularly with kids, but considering the rest of the experience not a big issue.
R

Rosemarie

25 Apr 2024 - 29 Apr 2024
reviewed on hcom

5 out of 5 stars

We appreciated Donish the absolutely most. Although, EVERYONE was very friendly. We feel that Donish went over and above for us, personally. Deep was right there with Donish as he was helping him. They were both super sweet. The hotel was exactly what we hoped for. Old World feel. When we stay somewhere, we look for the “feel” of the area. The Clermont did the trick. The beds were so comfortable. We all slept like babies. When in London, you NEED to sleep because all you do is walk, walk, walk! Our only regret is that we don’t have enough time there. Next time……PLAN EXTRA DAYS!
A

Alejandro

23 Mar 2024 - 27 Mar 2024
reviewed on expedia

5 out of 5 stars

Mi family loved it, we’ll be back for sure.
M

Marilyn

24 Feb 2024 - 25 Feb 2024
reviewed on hcom

5 out of 5 stars

Another great stay in London. Lovely welcome and such a comfortable stay. They could not do more for you. We stay as a family of 4 and always request an extra bed as the sofa bed is not really comfortable for 2. Good breakfast and a beautiful bar for drinks.
D

David

16 Feb 2024 - 17 Feb 2024
reviewed on expedia

2 out of 5 stars

Really useful location for our family trip to the theatre. The hotel failed to tell us there would be a disco in the hotel (1st floor) and that whilst being on the third floor, our children would not be able to sleep due to the volume. We were on the third floor so and having done a few trips, this was truly ridiculous. Staff failed to help so super disappointing. Breakfast was good but be aware…. The bar and restaurant are very small for a hotel this size, so plan ahead.
R

Richard

2 Jan 2024 - 7 Jan 2024
reviewed on expedia

4 out of 5 stars

Awesome location right next to the train station but still very quiet. Great for walking to some very famous landmarks like Trafalgar Square. We were a family of 4 and the kids are 13 and 16. The beds for them in our room were on the small side. They struggled a bit. Main bed was fone and bathroom facilities were a decent size. Hotel made you feel special with ritzy decor. I would highly recommend for family of 3 or if you have smaller kids, still doable with a family of 4.
A

Amy

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

We stayed at the Clermont Charing Cross for about a week ahead of Christmas to see the magic of London at this time. Overall from a historical and architectural point of view, the Clermont certainly didn't disappoint. With the Charing Cross right in front of the hotel and the view of St. Martin-in-the-fields across the street, this hotel has lots of history to offer. We stayed with our two boys aged 8 and 12 in one of the suites. The suite afforded us a king sized bed, a pull out couch, along with a portable bed (board on a frame with a mattress) so all of us could sleep comfortably. PROS - A building steeped in history and architectural detail - Front of house staff are all well trained with impeccable etiquette expected from a hotel of this caliber in London City. - Room was always a good temperature and we were able to crack the windows when needed. - Restaurant decor was incredible - Taxi rank and tube in front of the hotel - Walking distance to many major attractions CONS - The suite had limited room for a week's worth of clothing for a family of four during the winter. - Suite did not come with the Elemis products as agreed upon - Suite was not made up before our red-eye flight arrival, so some hoops needed to be jumped through - Back of house staff (dining, maintenance) didn't quite have that English etiquette you would expect from this level of hotel. - Restaurant menu, while robust, didn't have many appealing items that would really stand-out.
A

Anastasia

15 Dec 2023 - 16 Dec 2023
reviewed on expedia

5 out of 5 stars

We stayed for one night with our little one - 18 months after a 10 hour journey. In the morning he seemed so distressed and he was crying inconsolably, we couldn't settle him and we were also knackered. Few residents complained about the noise and the hotel staff checked us out but they handled the situation nicely. I am sorry that our baby was crying but there was an excuse ..he woke up in a different environment and different time zone and he was out of his routine. Anyway, we really liked the hotel and the location was so convenient.
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