Radisson Blu Edwardian Berkshire Hotel, London

I am completely disappointed in the staff at this hotel. I left an item behind in my room. I made several calls within minutes of leaving the hotel for the airport. It was required that I phone back as housekeeping had not been to my room yet. My item was located exactly where I left it. I was quite please and told the staff that I would send a family member to retrieve it within a few days. I was assured it would be in the housekeeping room and that my relative should phone prior to pick up so my item would be ready for her. When my family member tried to pick up my items she was treated fairly poorly. They said they did not have my item after I had been confirmed that my item was found her husband also try to come and get my item unsuccessfully I am very disappointed. I will be coming to the hotel this weekend with the police. If my item had not left the hotel and was still in the hotel, then someone from the hotel has it.