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Best Western Plus The Croft Hotel

3 star hotel
8.8/10 Excellent
(349 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is not available.

Nearby attractions

In a rural area and near a train station, Best Western Plus The Croft Hotel is in an area with good shopping. Kiplin Hall and Georgian Theatre Royal are local landmarks, and some of the area's attractions include Paddock Farm Nursery & Water Gardens and Darlington Railway Centre and Museum. National Railway Museum at Shildon and Millgate House Garden are also worth visiting.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
English breakfast available for a fee weekdays 7 am–10 am: gbp 14.95 per person
Room service available

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities
Luggage storage
No housekeeping
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair-accessible parking

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Ballroom
Front-desk safe
Newspapers in lobby

More

Renovated entire property - october 2016
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Newcastle International Airport
62 km from this hotel
Leeds Bradford International Airport
69 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus The Croft Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

3 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus The Croft Hotel

Latest reviews (3)

N

Naomi

13 Mar 2024 - 14 Mar 2024
reviewed on hcom

5 out of 5 stars

We had a lovely stay for a family wedding. The venue is stunning. My only complaint is that the cist of rooms was almost trippled for the night of the wedding which i think is a bit unfair.
A

Andrew

11 Feb 2024 - 12 Feb 2024
reviewed on hcom

5 out of 5 stars

This is our third stay at The Croft and we have an excellent stay every time. The rooms are very clean, the beds are comfortable and it’s very quiet. We’ve also used the restaurant and the food is good too. We’ve already recommended it to our friends and family.
G

Gavin

18 Sept 2023 - 19 Sept 2023
reviewed on hcom

5 out of 5 stars

I have stayed at the Croft a number of times with work and have always been surprised when I'm told its a 3 star hotel. The look and feel of the hotel from when you arrive to when you go to your room feels more like a 4 star. The rooms are always comfortable and clean with great bathrooms. I have always found staff to be helpful and friendly from check-in, to the bar and restaurant staff. Nothing has ever been too much trouble. The food is also amazing and that in itself and always gets 5 stars from me. This hotel is a real gem and I always look forward to staying. Whether you are a solo traveller, couple, family or pet owner - the Croft has something to offer. I would recommend the hotel to anyone.
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