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The Mill Hotel & Spa

3 star hotel
8.8/10 Excellent
(1677 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Mill Hotel & Spa is a great option for families visiting Chester, offering a convenient location and a relaxing atmosphere. While some rooms may be on the smaller side, many appreciate the hotel's swimming pool, sauna, and jacuzzi. Breakfast is generally well-regarded, though coffee quality may vary. The hotel's proximity to Chester city centre and the train station adds to its convenience.

Guest highlights

The swimming pool, sauna, and jacuzzi.
The hotel's convenient location, close to Chester city centre and the train station.
The plentiful breakfast.

About the hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.

Nearby attractions

Near a train station, The Mill Hotel & Spa is in an area with great shopping. Roman Amphitheatre and Newgate are local landmarks, and the area's natural beauty can be seen at Stanney Woods and Rivacre Country Park. Chester Roman Gardens and Chester Zoo are also worth visiting. Guests love the hotel's central location.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
2 restaurants
Free full breakfast available daily 7 am–10:00 am
Room service available

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - hot stone

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Steam room

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Liverpool John Lennon Airport
16 km from this hotel
Manchester Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for The Mill Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

56%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Mill Hotel & Spa

Latest reviews (9)

J

June

12 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

My daughter and I stayed at the Hotel to visit my granddaughter who is a student in Chester. I booked a twin room but were given a family room which was lovely and had plenty of space. Would definitely stay there again.
S

Sandra

11 Feb 2024 - 14 Feb 2024
reviewed on hcom

4 out of 5 stars

We chose the hotel as it is close to family that we were visiting. We have stayed in the hotel a couple of times previously (pre covid) I was disappointed to find the room we had been allocated whilst clean had not been freshened up since our last visit. The furnishings were old and quite tatty. The bed sank in the middle and was quite uncomfortable. It was however quiet, the TV worked as did the kettle and the tea/coffee & biscuits were replenished regularly. I found it frustrating that there were no bedside lights and you either had to have the lights on or off. The breakfast staff were lovely but I was sorry that they had to serve the most dreadful coffee I have tasted. I think it had been brewing since Christmas! The breakfast was however plentiful and you certainly did not need to walk away hungry. The restaurant is so beautifully appointed I just feel that it really needs some investment.
B

Brenda

25 Jan 2024 - 26 Jan 2024
reviewed on hcom

5 out of 5 stars

What a lovely place! Glad I found it on my travels… will return either solo or with family…
J

John

28 Nov 2023 - 29 Nov 2023
reviewed on expedia

4 out of 5 stars

Hotel was very convenient, only 10 minute walk into the centre of town. Swimming pool was a bonus although lockable lockers should have available. Breakfast was very good with a good selection. The room and bed were good. Only issue being some left over litter from previous guest. All told we intend tk use ghis hotel on future breaks to Chester and will de recommending to family and friends.
L

Louise

8 Oct 2023 - 12 Oct 2023
reviewed on expedia

5 out of 5 stars

Perfect location for visiting family, all staff were brilliant, loved the pool, sauna and jacuzzi. Fantastic value with breakfast included. Fully recommend and will be back for another visit in future.
G

Gary

27 Sept 2023 - 28 Sept 2023
reviewed on hcom

4 out of 5 stars

This was the perfect choice for us after completing the 3 peaks challenge, we were dropped off at the train station 5 minute walk away at 10am and understandable not being allowed to check in until 3pm we were allowed to make use of the Spa facilities which was a treat for our tired bodies. The room and bathroom were comfortable for my needs though being a solo traveller I randomly had a family room with king size and two singles. The staff were really nice throughout the hotel, spa and bar area, and when checking in was told the breakfast times but I had an early train I had to catch offered to make me up something which was nice. Location is great to get around and see the beautiful city. The two negatives things that stand out for me was the jacuzzi whilst hot didn’t pump bubbles, minor I know and I was awoken 25 minutes earlier than my alarm as the room above we walking about and the floor creaking but didn’t take away from my overall stay.
J

Julie

16 Aug 2022 - 17 Aug 2022
reviewed on hcom

3 out of 5 stars

It was okay nice pool food and drinks for children very expensive for quality of food no childrens desserts available so about 16 pound for two course meal and a drink car parking extra charge
D

Diane

18 Jul 2022 - 20 Jul 2022
reviewed on wotif

4 out of 5 stars

Staff very helpful and friendly. Our room was a family room but small even for just the two of us, bathroom was very small and not much room to hang clothes, no draws either which i found unusual. The worst thing for me was the fact that there were no pillow protectors on any of the pillows and i think this is a must in these times and not something that you should have to ask for. Breakfasts were basic but lovely.
S

Suzanne

13 Apr 2022 - 15 Apr 2022
reviewed on wotif

4 out of 5 stars

Good location - easy walk in to Chester city centre - only a couple of minutes. Parking was good. We had a canal view room and it benefited from a big window - I would recommend. Only downside was we visited in the Easter holidays and the spa was full of young children and quite noisy
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