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Alpenlodge

3 star hotel
9.8/10 Exceptional
(172 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Alpenlodge is a family-run boutique hotel in Zermatt, Switzerland, that provides a warm and welcoming atmosphere. Families will appreciate the spacious family rooms, the exceptional breakfast with a stunning Matterhorn view, and the attentive service. The hotel also offers convenient ski equipment storage and a relaxing spa. While slightly outside the main shopping area, it's within walking distance or easily accessible by taxi, with the hotel providing discount vouchers.

Guest highlights

About the hotel

Ski into Alpenlodge, where you can enjoy a drink at the bar/lounge and relax in a steam room.

Nearby attractions

Located in Zermatt, Alpenlodge is near a train station and in the mountains. Travelers looking for local activities can try Sunnegga Ski Resort and Zermatt–Sunnegga Funicular, while those looking to experience a bit of culture can stop by Matterhorn Museum. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.

Popular amenities

Family friendly

Dvd player
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
Coffee/tea in common area(s)
Free buffet breakfast available daily 7:30 am–10:30 am
Room service available

Spa

Massages
Turkish bath/hammam

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Ski-in/ski-out access
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Things to do

Sauna
Steam room

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Library

More

Fireplace in lobby
Renovated entire property - november 2016
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Milano Malpensa Airport
87 km from this hotel
Turin Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Alpenlodge
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Alpenlodge

Latest reviews (6)

D

David

8 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
S

Steeve

4 Mar 2024 - 8 Mar 2024
reviewed on expedia

5 out of 5 stars

10 minute walk from the main Zermatt shopping area this small luxury hotel is definitely one to consider when visiting and skiing Zermatt. Breakfast included with appetizing options and great service every morning. Ski equipment storage, spa and hamam where well enjoyed after a ski day in these magnificent alps. Salon with fireplace with all day beverages and snacks made the stay even more enjoyable. We had the family room with our 2 young adults and all where comfortable. Much to enjoy at the Alpenlodge.
D

DeAnne

27 Dec 2023 - 4 Jan 2024
reviewed on expedia

5 out of 5 stars

The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!
L

Lorenz

27 Jun 2023 - 29 Jun 2023
reviewed on expedia

5 out of 5 stars

The lodge staff was very friendly and helpful throughout our stay. This included doing laundry for us while we were out for the day. The charge was 10 euros for wash, dry, and fold. This was very much worth it as we were able to spend our time doing what we wanted to do without worrying about laundry. The room was spacious, clean, and comfortable. We had an excellent view of the Matterhorn both evenings and mornings from our room. Having bunk beds for the kids was a bonus versus having one bed for them to share. The breakfast buffet had a variety of options to choose from, and they will also prepare eggs for you. Definitely would recommend, and make sure you book a room with a view of the Matterhorn. If you book a room for more than one night they will arrange transportation from the train depot to the lodge for you.
J

Jodi

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Alpenlodge Lodge and Zermatt Switzerland will hold such a special place in our hearts. Deborah, her family and staff were all so warm, kind, and helpful. The breakfast was delicious each morning and it truly felt like a mountain oasis! We HIGHLY recommend Alpen Lodge!
S

Suzanne

2 Jan 2020 - 8 Jan 2020
reviewed on hcom

5 out of 5 stars

We had a wonderful visit to Zermatt with our family on a recent ski trip. Part of what made our stay so special was how fantastic the Alpenlodge is. Without exception the owners and staff were friendly and accommodating. They provided excellent dining recommendations and the facilities were top notch. The views of the Matterhorn from our rooms were breathtaking. Sitting at breakfast each day with a view of the sun rising on the Matterhorn is something we are unlikely to forget any time soon. Thank you so much for your hospitality! It made our trip to Zermatt that much more special.
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