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Simon
26 Aug 2024 - 27 Aug 2024
reviewed on hcom
3 out of 5 stars
The room looked as if it was frozen in the 70s…. Very dirty carpet, chair was very dirty,
Hair in the bath, I had to tell my children to make sure they are not walking barefoot.
It was sooo tiny.
We were not informed that if parking in the basement we would be charged !! So were we 12 euros = 20$ Canadian
Anyway I just really don’t think it is worth a 4 Star hotel at all, maybe 2.5
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Anthony
20 Aug 2024 - 24 Aug 2024
reviewed on hcom
4 out of 5 stars
The Hotel is very family orientated, the rooms are comfortable and clean. Location is outside town centre and a few stops on metro or 10-15 min by taxi, Ubers are easy to use and relatively cheap in Portugal. There are only 5/6 restaurants within walking distance. The pool is small and hotel is on flightpath of airport nearby. Breakfast has good selection and reasonably priced as kids are free but adults pay more.
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Benjamin
2 Aug 2024 - 3 Aug 2024
reviewed on hcom
5 out of 5 stars
If you’re traveling as a family, this is a great place to stay. They have kids activities, a small playground outside, a pool and kiddie pool, video games in the lobby, and overall very accommodating for families.
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Jose
22 Jun 2024 - 24 Jun 2024
reviewed on expedia
5 out of 5 stars
Great breakfast and perfect for families
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Anuradha
1 May 2024 - 2 May 2024
reviewed on expedia
5 out of 5 stars
Booked this hotel for a one night stay as we were flying out home the next morning. At 5am in the morning, we reached the airport in 10 minutes. Comfortable room, kids slept on the pull out sofa, it was clean and service was great. We walked to a mall 10 mins away for dinner. Would be happy to stay here again but not with bigger kids as the pull out bed might be too small and uncomfortable.
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Laura
2 Apr 2024 - 3 Apr 2024
reviewed on expedia
1 out of 5 stars
No shampoo in bathroom. That’s basic, but minor. But I don’t know if I missed the notice on Expedia about construction. Due to jet lag, my kids and I were still sleeping at 825 AM. I was startled awake by persistent loud squeaking noises. I thought someone upstairs was having “a good time in bed” but alas when it went on for 10 or more minutes and the noises evolved to banging and drilling so loud that I could not bear to be in the room another minute, I got up and left.
The staff was nice, they were pleasant at check in and check out. It’s not a reflection on them. I just was not prepared for the construction noise and disruption. I would have gotten a different hotel had I been aware.
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Sorina
31 Mar 2024 - 3 Apr 2024
reviewed on expedia
3 out of 5 stars
AC did not work, it was boiling in the room. Great breakfast selection!
no indoor pool for kids.
close to metro station but far from downtown
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Tin yau
1 Jan 2024 - 6 Jan 2024
reviewed on hcom
4 out of 5 stars
Clean , suitable for family and the breakfast so delicious .
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Muhamed
31 Dec 2023 - 2 Jan 2024
reviewed on hcom
3 out of 5 stars
The room is very small for family of 4 people. However, the staff was very friendly and gave us an early check in
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Makarand Ravindra
23 Nov 2023 - 27 Nov 2023
reviewed on expedia
4 out of 5 stars
Good stay at novotel. Nothing out of ordinary, good business type hotel although we stayed with little one age there were some video games for younger kids. Staff was good mostly. Property is bit old but we ok for the 4 nights we stayed with sofa bed