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Suites Colonial

2 star hotel
Kids stay free
8.6/10 Excellent
(460 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Suites Colonial receives consistently positive feedback for its excellent service and welcoming atmosphere. Guests frequently mention feeling treated like family, highlighting the exceptional kindness of the staff. The hotel also benefits from a convenient location. While some guests have noted the lack of mini-fridges in the rooms, the overall experience is consistently praised.

Guest highlights

The exceptional kindness and welcoming atmosphere provided by the staff
The convenient location

About the hotel

This smoke-free hotel features a meeting room, concierge services, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.

Nearby attractions

Suites Colonial is located in Colonia Centro, a neighborhood in Cozumel, and is in a shopping district and near the beach. Punta Langosta Pier and Chankanaab Beach Adventure Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chankanaab National Park and Paradise Beach. Stingray Beach and Playa Mia Grand Beach and Water Park are not to be missed. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 7 am–11:00 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel

Conveniences

Elevator
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Cozumel International Airport
2 km from this hotel
Cancun International Airport
59 km from this hotel
map

Reviews that mention...

Family Reviews

for Suites Colonial
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Suites Colonial

Latest reviews (4)

J

Jelena

Invalid Date - 31 Dec 2022
reviewed on travelocity

4 out of 5 stars

The staff was kind and the location is good. But there is no mini fridge in the room (which is really helpful if youre traveling with a toddler, like we were) and the breakfast is exactly the same every morning.
J

James

20 Mar 2021 - 22 Mar 2021
reviewed on hcom

5 out of 5 stars

I am always impressed when i got to any of the properties. They run a very tight ship. Service is excellent, exceeds my expectations every time.When i go I am treated like family. Beautiful location and convenient. I want to thank all the employees for thier great effort
J

James

3 Aug 2020 - 7 Aug 2020
reviewed on hcom

5 out of 5 stars

My stay was wonderful as always with this hotel chain. Very sweet people, they always treat me like family
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