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Casa Mexicana Cozumel

3 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1006 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Casa Mexicana Cozumel is a fantastic family-friendly hotel in a great location. Families consistently praise the exceptional breakfast buffet, which offers a wide variety of options including custom omelets and waffles. The hotel is also known for its incredibly friendly and helpful staff, who go above and beyond to make guests feel welcome. The clean, modern rooms and lovely warm pool are additional highlights, and the hotel's proximity to restaurants and shops is also a plus. While some families noted that the rooms might be slightly small for larger families, the overall experience is overwhelmingly positive.

Guest highlights

The outstanding breakfast buffet with custom omelets and waffles.
The incredibly friendly and helpful staff who treat guests like family.
The clean, modern rooms and lovely warm pool.
The convenient location near restaurants and shops.

About the hotel

An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.

Nearby attractions

Casa Mexicana Cozumel is located in Colonia Centro, a neighborhood in Cozumel, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Stingray Beach and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Don't miss Mr. Sancho's Beach Club. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
Coffee/tea in common area(s)
Free english breakfast available daily 7 am–11:30 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Things to do

Children's pool
Free bicycle rentals
Motorized watercraft
Outdoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
Cozumel International Airport
3 km from this hotel
Cancun International Airport
59 km from this hotel
map

Reviews that mention...

Family Reviews

for Casa Mexicana Cozumel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

73%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Casa Mexicana Cozumel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

W

Walter

5 May 2024 - 9 May 2024
reviewed on expedia

5 out of 5 stars

We love cyntia!! She greet us super happy every morning at breakfast and helped us with everything we needed , she was always positive and willing to help everyone, also mari at the egg station ,she was super nice , we love our family at casa mexicana ,and cant forget our friend at the bar and pool area monica she was juat wonderful ❤️ me and my and my partner cant wait to come back to our second home in cozumel ! CASA MEXICANA! MUCHAS GRACIAS CHICOS POR TODO LO QUE HAZEN
L

Liliana

23 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

Coming from El Cozumeleno, this small hotel surpasses the nasty Cozumeleno. Casa Mexicana is extremely clean, with beautiful and immaculate modern rooms with pretty furniture and comfortable beds. The breakfast was outstanding and the service espectacular. Front desk personal very professional and friendly. The price is very good. I will stay here again and would be glad to recommend to friends and family.
E

Elizabeth

19 Feb 2024 - 24 Feb 2024
reviewed on orbitz

5 out of 5 stars

Our group was a pair of grandparents, myself, and my two kids (8 and 12) Staff is kind and helpful. The breakfast buffet is amazing and varied, with custom omelets, waffles, and much more! The lobby was beautiful and immaculate, and the pool was lovely and warm. The location is terrific, near lots of great restaurants.
J

John

23 Jan 2024 - 1 Feb 2024
reviewed on expedia

5 out of 5 stars

Superior staff with constant attention to all our needs. Like a family. Complimentary breakfast outstanding. Close to numerous dive shops and piers. Walk to all the shops/no taxis needed.
E

Eric

23 Dec 2023 - 24 Dec 2023
reviewed on hcom

4 out of 5 stars

It was good- however one king bed and one twin extra too small for 2 adults and 2 children
T

Terry H.

13 Dec 2023 - 18 Dec 2023
reviewed on expedia

5 out of 5 stars

We have been many years, and the staff--Cynthia, Gustavo, and our favorite staff from the Bahia. They make us feel like family.
C

Catherine

5 Sept 2023 - 8 Sept 2023
reviewed on expedia

5 out of 5 stars

We always stay at Casa Mexicana when we go to Cozumel. The hotel is clean and modern and right in the water front a short walk from the ferry. They serve an amazing breakfast every morning which is included in the price. Best of all, the staff welcomes you back each time and treats you like family! See you again soon amigos!
S

Suzanna

6 Aug 2023 - 7 Aug 2023
reviewed on expedia

5 out of 5 stars

This hotel should be rated 5 stars. Location couldn’t be any better. Excellent helpful friendly staff that welcomed us like family and very comfortable rooms.We stayed in both ocean view and city view. Excellent breakfast. I’m definitely coming back here. I highly recommend this hotel. You won’t be disappointed.
T

Theresa

16 Jun 2023 - 17 Jun 2023
reviewed on travelocity

5 out of 5 stars

The hotel is nice and convenient to the ferry, restaurants and shopping. The breakfast was wonderful. The only problem was loud kids in the hallways at midnight and not sure what was going on but it lasted almost an hour until we yelled out our door to tell them to be quiet. Nice place to stay overall.
W

William Ruford

19 Feb 2023 - 26 Feb 2023
reviewed on travelocity

5 out of 5 stars

The staff is amazing and treat you like family. The giant breakfast buffet until 11:30 was so good and like being at a nice restaurant.
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