JW Marriott Hotel Mexico City

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

JW Marriott Hotel Mexico City is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near the boardwalk. Notable landmarks in the area include Paseo de la Reforma and Palacio de Bellas Artes. Parque Zoologico de Chapultepec and Acuario Inbursa are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds

Free rollaway/extra beds

Laundry facilities

Outdoor pool

Snack bar/deli

Wifi

Available in all rooms: wifi (usd 20 per day)

Available in some public areas: free wifi

In-room wifi speed: 50+ mbps

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 6 am–11 am: usd 25 for adults and usd 14 for children

Coffee/tea in common area(s)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height electrical outlets in bathroom

Low-height view port in door

Roll-in shower (select rooms)

Transfer shower

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Things to do

Fitness center

Outdoor pool

Sauna

Steam room

Outdoor

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

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Nearest Airport

Benito Juarez International Airport

13 km from this hotel

Reviews that mention...

All reviews (2)location (1)staff (1)

Family Reviews

for JW Marriott Hotel Mexico City

2.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about JW Marriott Hotel Mexico City

Latest reviews (2)

G

Geoffrey

19 Nov 2023 - 20 Nov 2023

reviewed on expedia

1 out of 5 stars

I booked through Expedia for another day stay for family. The hotel should have asked me to re-enter my same credit card information for incidentals for the extended stay. They did not . As a result, the hotel refused to honor or accept my previously stored credit card. The hotel humiliated my family, and demanded that they pay for incidentals.

M

Michael

31 Mar 2022 - 3 Apr 2022

reviewed on orbitz

4 out of 5 stars

Great place, great location, great staff! Service was superb! Only two things about this hotel made it less than perfect… The cost of this location is higher than most, but I would likely do it again if I didn’t eat there as much as we did. The breakfast buffet was excellent, BUT, it wasn’t $100 good for a family of 3. Food was good, just not good enough for how much it cost.