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Hotel Ticuán

3 1/2 star hotel
9/10 Excellent
(1912 verified Hotels.com guest reviews)
See verified family reviews (12)

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms.

Nearby attractions

In the entertainment district, Hotel Ticuán is in Tijuana Centro, a neighborhood in Tijuana with great shopping. Tijuana Wax Museum and High Performance Center in Tijuana are local attractions and those in the mood for shopping can visit The Emporium and Pasaje Gomez. El Trompo Interactive Museum Tijuana and Aquatica are also worth visiting. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 7:00 am–11:00 am: mxn 180 for adults and mxn 180 for children

Spa

3 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Massage/treatment rooms
Massages
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Full-service spa

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
General Abelardo L. Rodriguez International Airport
6 km from this hotel
San Diego International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Ticuán
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

12 reviews

Review data

5 star reviews

17%

4 star reviews

25%

3 star reviews

17%

2 star reviews

25%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Hotel Ticuán

Showing 1 - 10 of 12 reviews

Latest reviews (12)

J

Jony

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

1 out of 5 stars

I am a regular client at the Hotel Ticuan. On the average, I spend the night there at least 2 times a month, but this time, they gave me a room that was next to the Las Pulgas Night club and the bumping went on all night till about 6am. I had to turn on the volume on our tv and play sleeping music to help us sleep and overlap the noise from next door, also inside the hotel, we heard kids running in the hallway screaming and crying. I usually have a great experience, but this time it was a terrible experience. I wish the hotel would compensate me for the trouble. Next time I will make sure to ask for a room that’s quiet and away from the bumping.
R

Roxanne

10 Sept 2023 - 12 Sept 2023
reviewed on travelocity

3 out of 5 stars

Normally when I arrive early hotels will let me check in if the room is available. In this case they didnt even offer and made me come back at 3pm. Which I understand is the earliest but wasnt even given the option. Secondly the hotel is in a semi unsafe area. Also I never received my expedia gold benefit. Lastly I dont know what was going on but there were what felt like dozens of families living at the hotel. The kids were running and screaming right outside of my room hallway for hours every day. Felt suspicious. Like they weren't allowed to leave. Hotel felt like a casino and a bit dated. Also my room looked nothing like the images. If its been modernized, I got one of the old rooms.
J

John

27 Aug 2023 - 29 Aug 2023
reviewed on travelocity

4 out of 5 stars

Good place to stay at. The only problem was the noise of screaming children all day.
I

Imelda

24 Aug 2023 - 25 Aug 2023
reviewed on hcom

4 out of 5 stars

Clean room, nice hotel, good location…but no elevator from garage parking to take 2 luggages to main lobby we used stairs from 2 levels which was hard on my knees, our room # 621 front door on 6th floor was overlooking the lobby and people were hanging out in the lobby we can hear loud talking and crying screaming babies in our room… Room window has no views at all instead you’ll see next buildings’ walls Stayed 1 night wish I had asked for an upgrade!
J

Jafar

26 May 2023 - 29 May 2023
reviewed on hcom

1 out of 5 stars

Warning,: They refused to give me my room with jacuzzi because they claimed children are not allowed in rooms with jacuzzi even though their policy clearly stated "All children are considered as adults" on the reservation page. No where it said children are not allowed in rooms with jacuzzi. They refused refund and I was told I had to pay in full for another room.
a

amparo

15 Jun 2023 - 17 Jun 2023
reviewed on travelocity

2 out of 5 stars

1-I paid over 100$ more to upgrade to room I thought I had chosen. 2-Extreme amount of foreigners with children sort of living there. Different families every time I go, very noisy, I think they are waiting for asylum. 3-the room was expensive and lacked a table to eat (Did have low coffee table). 4-carpet was pasty, needs cleaning.
O

Octavio Garcia

4 Apr 2023 - 5 Apr 2023
reviewed on travelocity

4 out of 5 stars

I’ve been staying here for 5 years off and on.I will continue staying and,keeping my personal business here with them.My family is not complaining so I keep returning?..(give it a try)
K

Kar

Invalid Date - 14 Dec 2022
reviewed on travelocity

2 out of 5 stars

This property lost its credibility. I see lot of Armenian natives kind of living in this property and they may be trying to enter USA illegally thru some agent bribing the border immigration, this property has become a hub for them.There are kids running around and it is too noisy and you feel like you are living in an apartment with Armenian neighbors. I don’t mind them staying here but they need to discipline their kids. This is not an apartment.
A

Adriana

30 Jul 2022 - 1 Aug 2022
reviewed on travelocity

5 out of 5 stars

The hotel was really nice and the service was excellent I enjoyed staying in the hotel I'll recommend it to friends and family
H

Hector

28 Jun 2022 - 29 Jun 2022
reviewed on travelocity

2 out of 5 stars

I've stayed there numerous time, I've even recommended the hotel, to friends and family. But this time, it was disappointing!!. Bathroom was not clean and the shower, had a lot of hair.
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