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Stephen
8 Aug 2024 - 11 Aug 2024
reviewed on hcom
5 out of 5 stars
Great stay. Our kids absolutely loved it. Playroom was perfect for both our baby and 4-year old. Daily craft activities were also lovely for the older one. We found the restaurant food to be good and the pool was a perfect size and not too busy. It was great to have all the facilities on site.
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satyam
16 May 2024 - 18 May 2024
reviewed on hcom
5 out of 5 stars
Had a fantastic 2 days stay with family at Grand Coloane Resort.
Staff at the reception were friendly, efficient, and helpful. Restaurant staff provided great service and the meals were likely of high quality in breakfast & lunch.
Staff near the pool & The Club were attentive and helpful.
Concierge team was knowledgeable and provided useful recommendations and assistance, they also helped in finding taxi.
Overall, a great place to stay in Macau, just 10 mins drive to Cotai strip.
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Rachael
3 Apr 2024 - 7 Apr 2024
reviewed on expedia
5 out of 5 stars
The Grand Coloane is a great place to get away for a different e-work environment or family vacation. I highly recommend staying ocean side. Sitting on the balcony at night or early morning is quite relaxing. The staff are very helpful and kind.
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Ivan
30 Mar 2024 - 3 Apr 2024
reviewed on expedia
3 out of 5 stars
Good for children and young teens due to swimming pool, but no life guards.. Short of staff. Nature around the area is very good, beach and hiking.
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Sheikh Taslim
19 Nov 2023 - 20 Nov 2023
reviewed on hcom
5 out of 5 stars
Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!
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Sarah
3 Nov 2023 - 5 Nov 2023
reviewed on expedia
4 out of 5 stars
It is a spacious hotel in a location that you can see a different side of Macau. Love the beach and sea view from the hotel room. The swimming pool area also nice and kids friendly environment.
The only down point is that it is not at a very convenient location that you might have difficulties for getting a taxi during peak hour if you have missed the shuttle bus or buses outside the hotel (they all runs in every 30 minutes).
Also, it would be nice if they had a convenient shop inside the hotel. As if customers need some daily necessity or snacks, they would have to bring themselves or travel back to the main city center to get them.
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Chit Lai
20 Oct 2023 - 22 Oct 2023
reviewed on hcom
5 out of 5 stars
Overall a pleasant experience in this lovely nature oriented hotel. Love the chill out vibe and family friendly atmosphere and surroundings. I know it is an older hotel but it would be nice if the management can pay more attention to the maintenance. My hotel bathroom shower glass door was not really in place, so I couldn’t close it while taking a shower. I understand it takes time to manage such a big number of hotel rooms. Just a heads up to the management team if they can check each room’s situation.
Thank you for everything.
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Jenny
17 Sept 2023 - 21 Sept 2023
reviewed on hcom
4 out of 5 stars
Billy, Director of Rooms, helped us assure all details in place, as we traveled with baby and had many requests. Then, the F&B room service and pool staff was excellent too. Very accommodating and beautiful setup for birthday. We stayed at this property ALWAYS when in Macau, before called Westin, now changed name. We would continue staying there.
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Teppei
26 May 2023 - 27 May 2023
reviewed on expedia
3 out of 5 stars
Nice set up. Am sure it was very nice 30 years ago. Now feels quite dated and parts of the property is in need of updates. I applaud the staff for trying to deliver the best experience possible with what they have. Very family friendly and good destination for families
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Colin
29 Apr 2023 - 1 May 2023
reviewed on expedia
4 out of 5 stars
A nice resort, close to the beach, and there is an excellent Portuguese restaurant close by (not part of the hotel). Spacious rooms with large balconies overlooking the beach, ocean or gardens. The property is a little run down but the staff are very friendly and helpful.
Great resort for families.