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Hotel Universal Port

3 1/2 star hotel
Kids stay free
9.4/10 Exceptional
(1012 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Hotel Universal Port is a fantastic family-friendly hotel, especially for those visiting Universal Studios Japan. It boasts spacious rooms, convenient access to the park and train station, and fun kids' features like a fish tank and jellyfish domes. The hotel also offers multiple dining options, a gift shop, and a spa. Families appreciate the complimentary bubble bath and the kid-focused breakfast options. While some suggest that the hotel caters more to Japanese guests, many visitors praise the cleanliness, friendly staff and convenient location.

Guest highlights

About the hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and dry cleaning.

Nearby attractions

Located near the bay, Hotel Universal Port is in Konohana, a neighborhood in Osaka with great shopping. Osaka Bay Tower and Imamiya Ebisu Shrine are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Legoland Discovery Center. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukan, a top attraction not to be missed.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:30 am: jpy 2980 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Shopping

Conveniences

Elevator
Front-desk safe
Lockers available
Vending machine

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Osaka International Airport
13 km from this hotel
Kansai International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Universal Port
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

69%

4 star reviews

31%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Universal Port

Showing 1 - 10 of 16 reviews

Latest reviews (16)

G

Grace

8 Jul 2024 - 11 Jul 2024
reviewed on orbitz

5 out of 5 stars

Loved our stay here! We stayed in a room with 4 beds with ocean view. Spacious enough for family of four with two teenagers. City Walk and JR station is just a few min away and very convenient location for getting around. We took airport limousine bus from Itami Osaka airport which was 40 min ride. Bus stop was 9min walk from the hotel and we could easily walk even with super large luggage. Highly recommend for family.
C

Charles

21 Apr 2024 - 23 Apr 2024
reviewed on wotif

4 out of 5 stars

Lovely hotel, great for families visiting Universal studios, convenient location
C

Charles

7 Apr 2024 - 10 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent hotel. The room was spacious and the bathroom was equipped with a shower and bath. In addition to regular amenities, complimentary bubble bath was provided which is a fun touch for kids. Features like the first floor's fish tank and the elevator area's jellyfish domes are also fun for kids. From the hotel, it is a short walk to Universal Studios, the touristy restaurant area, and the train station. Aside from USJ, there is nothing much to see in the immediate area, but the hotel is only a few stops from the Osaka Loop Line which connects to all the major spots. Getting to the hotel from Kansai by train is a bit of a hassle, but there is an easy to use bus that stops at the far end of USJ that is really convenient. The walk from the bus stop to the hotel is a far lesser hassle than navigating all the train transfers with many suitcases and the ride is quick, comfortable, and easy if you check a Youtube tutorial first.
M

Maria

10 Apr 2024 - 11 Apr 2024
reviewed on expedia

4 out of 5 stars

Property is beautiful and fun for kids. My kids absolutely loved the minions Easter theme. We stayed on a deluxe floor the one with the fake jelly fish. We were told it was a good floor but it was just okay. Nothing special. Nonetheless we loved it as it was a short 3 minute walk to Universal, the train station and Citywalk. Would stay again!
D

De Lisa

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This hotel had it all! It was conveniently located by transportation and a 3-5 minutes walk to USJ. They had multiple dining options within the hotel and the food was delicious at the restaurant, bar and cafe. They had a gift shop and spa that was also a plus. You could buy your tickets for USJ in the hotel. The staff was welcoming and made sure you had an excellent experience. I definitely recommend staying at the Universal Port Hotel. It was a 10/10 for my family and I.
M

Mark

8 Jan 2024 - 10 Jan 2024
reviewed on expedia

4 out of 5 stars

Slightly more catered for Japanese than foreigners, and really geared to younger families. No food services, including room service, after 10pm. Within 600m there is a Lawsons and 711 that stay open till 11pm. Hotel itself is clean and really practical. Value for money.
K

Katie-Morgan

3 Sept 2023 - 5 Sept 2023
reviewed on expedia

5 out of 5 stars

Next to Universal Studios Osaka, so super convenient. Train station also adjacent,and shops. Extremely friendly staff, and cute Minions everywhere for the kids, although my husband also loved them. Very nice place overall.
C

Carlos

16 Jul 2023 - 18 Jul 2023
reviewed on expedia

5 out of 5 stars

Great place to stay with family when visiting Universal Studios Japan!
C

Cynthia

28 May 2023 - 30 May 2023
reviewed on orbitz

5 out of 5 stars

Very convenient access to JR station and to universal park. Just a cross the street. Rooms were clean and was roomy enough for a family of 4. Perfect for our quick 2 night stay in Osaka.
A

Alissa

28 May 2023 - 31 May 2023
reviewed on orbitz

5 out of 5 stars

My family and I loved how it was a short walk to Universal Studios Japan and how cleam everything was. The service was really top quality.
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