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Sheraton Hong Kong Tung Chung Hotel

4 1/2 star hotel
Connecting rooms
9/10 Excellent
(856 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Sheraton Hong Kong Tung Chung Hotel is a great option for families visiting Hong Kong. Families will appreciate the child-friendly rooms, stunning sea views, and the convenient location near the airport with a free shuttle bus. The hotel is also close to the MTR station, providing easy access to other parts of the city. Guests consistently praise the excellent staff and service. While some transportation aspects may need to be considered, the overall experience is overwhelmingly positive.

Guest highlights

Child-friendly rooms and helpful staff who offer upgrades where possible
Free shuttle bus to and from the airport and MTR station
Breathtaking sea views from the rooms
Excellent service and helpful staff

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Tung Chung, Sheraton Hong Kong Tung Chung Hotel is near the airport and by the ocean. Tung Chung New Development Ferry Pier and Skypier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lantau North Country Park and Lantau South Country Park. Hong Kong Disneyland and Tuen Mun Reptile House are also worth visiting. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee weekdays 6:30 am–10:30 am: hkd 284 for adults and hkd 141 for children

Spa

2 treatment rooms
Body treatments
Manicures and pedicures
Massage - thai
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Sauna
Shopping

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Hong Kong International Airport
3 km from this hotel
Macau International Airport
40 km from this hotel
Shenzhen Bao'an International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Hong Kong Tung Chung Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

40%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Hong Kong Tung Chung Hotel

Latest reviews (5)

P

Pengbo

13 Jun 2024 - 14 Jun 2024
reviewed on hcom

5 out of 5 stars

It’s an amazing stay at Sheraton! The front desk manager, whose name I don’t know, but she is amazing, upgraded us to a child friendly room. They also offered an adapter to us, as our charger did not match. The room was clean and modern, recently renovated. The view was beautifully facing the sea. The location is also close to the airport, with a free shuttle bus from airport and MTR to the hotel. It’s a big bonus added to our stay. We will choose this hotel again if we are coming to HK.
I

Irene

14 Oct 2023 - 16 Oct 2023
reviewed on expedia

5 out of 5 stars

Excellent staff service, food and environment. Totally appreciate the clean air, strictly no-smoking property. The hotel is a 7 minute cab ride from the airport, so this is great choice when arriving late with sleepy children. There is shuttle to/from the nearest MTR station (Tung Chung) and airport. Tung Chung to main town (e.g. Central station) is about 20mins MTR ride. If u want a sampler of 'local', there is a couple of eateries, mart, 7/11 just across the street. Don't miss Citigate mall. Great range of brands. Enjoyable experience overall.
C

Chris

8 Sept 2023 - 10 Sept 2023
reviewed on expedia

4 out of 5 stars

No surprises. Happy with this good, safe option where we stayed for two nights. Close to airport, Disneyland and Tai O or to cross the bridge to Zhuhai and Macau. Good that hotel allowed two young kids to share double bedder with parents and kids welcome in exec lounge. Shuttle to Citygate and MTR every half hour and shuttle to airport every hour regular as clockwork
P

Paul

1 Aug 2023 - 2 Aug 2023
reviewed on wotif

4 out of 5 stars

Very nice but the availability of transportation is disappointing and waste of time. They don't have their own dedicated shuttle from the airport as advertised only a general hotel bus route which is not suitable for traveling families with large luggage to handle.
S

Shi Fong Camille

15 Jul 2022 - 16 Jul 2022
reviewed on hcom

5 out of 5 stars

Sheraton Tung Chung is a excellent hotel for holiday. Their service is the best and helpful. The sea view of the bathroom is wonderful. I will stay again with my family in the future.
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