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Stephanie
4 Jun 2024 - 8 Jun 2024
reviewed on hcom
5 out of 5 stars
I’m so excited to share the wonderful experience I had with my family at Serenity Island Resort. From the moment we approached the island, we were greeted with a joyful welcome song and a delicious drink. We arrived quite early, but Grace and the rest of the crew were ready to receive us. We have 2 young kids, and the room we booked was spacious, cool, and comfortable. The grounds are beautiful and well-kept. This is not a perfectly polished and manicured resort. It is a little more rustic, which, in my opinion, makes it more enjoyable and authentic! The staff on the island were so warm, caring, and engaging. They invested their time and energy into treating us (and everyone else) like family, especially our children. For a portion of our stay, they were the only children on the island and were treated like treasure. Emosi, who manages food and beverage was always considerate of their needs. The food was delicious. We embraced Fiji time while we were there and it made everything so much more enjoyable. No need to rush. There is never a wait if you sit back, relax, and enjoy the views, sounds, and delightful people. We have visited some hospitable places, but nothing compares to the welcome, hospitality, and joy of staying at Serenity. I really could go on and on about it, but I will say with staff like Grace, Emosi, Danny, Nemo, Saki, Sammy, Ulamila, and many others, Serenity Island Resort stands out in ways I never imagined. Fabulous experience. I highly recommend.
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ALA
25 May 2024 - 30 May 2024
reviewed on expedia
4 out of 5 stars
Beautiful location, staff work hard day and night and treat the guests as family. Having usb outlets in the room were very convenient. Nice activities like kayaking, snorkeling, paddle boating, excursions, fish feeding kept us entertained.
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Enzo
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
We can't wait to come back to Serenity!
We came with a plan to relax and rest for 5 days and let me tell you, we managed to achieve that and more.
The room (5) was well equipped with a modern AC unit, a good ceiling fan and very close to the main ammenities in the hotel. The bed is excellent and the surrounding areas of the Bure are very quiet.
The food was very good and fresh, the herb crusted fish was excellent. The restaurant runs in Fiji time so just relax while you wait for your meals.
The best part of the hotel is no doubt the staff, all of them make you feel very welcomed and treat you like family.
Special shout to Sami, Tua and the restaurant/ bar staff that always looked after us with a big smile.
The whole island is a short 30 mins walk and the best beach is on the other side of it, where you will find yourself alone and relaxed.
This place exceeded all expectations we had from it and cannot recommend it enough. Vinaka!
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Debra
3 Dec 2023 - 5 Dec 2023
reviewed on expedia
5 out of 5 stars
What a beautiful place to stay. Gorgeous coral reefs just steps from the ocean view rooms. Staff is very friendly and make you feel like family. I highly recommend Serenity Island
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Amber
21 Oct 2023 - 28 Oct 2023
reviewed on expedia
5 out of 5 stars
We recently stayed at Serenity for a week and loved it! The island is beautiful and takes about 20 minutes to walk the full loop around. The small resort is relaxed and like one big family.
The coral was alive (comparative to most places these days) and they have a lot of fish, snorkeling on the south side of the island was definitely the best. Although we also enjoyed the daily fish feeding boat drop off as well. The snorkelling gear looks fairly new so I think it has been replaced recently after the reviews.
The staff were amazing, Sammy is the best front of house and has an infectious positive energy. He is such a fun person and remembers every single guests name - it's impressive! Sereana and the other lovely ladies in the restaurant were great too, always booking us the best table for dinner and ensuring our pre-ordered food arrived fairly quickly. Wathy and Solo kept us stocked up at the bar too!
Dinner runs on island time and can take a while especially at busy times, be prepared for some wait times. The food can sometimes be a little inconsistent, we often ordered the same thing and got different variations each time - all nice though and the food was decent! We loved the evening singing every day and also the cultural show was impressive. The buffet dinners aren't quite a nice as the a la carte menu.
The pool loungers are all fairly new. Our beach bure was great and looked like it had been recently renovated. A few tweaks needed to make it perfect!
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Faizal
27 Jul 2023 - 30 Jul 2023
reviewed on hcom
5 out of 5 stars
A fantastic experience for our family staying here for 3 nights. from staff to food was really good.