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Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

3 star hotel
Connecting rooms
9.4/10 Exceptional
(1252 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Holiday Inn Express San Jose Costa Rica Airport is a great option for families, especially those with early flights. The hotel is conveniently located near the airport with a 24-hour shuttle service. Families appreciate the clean and comfortable rooms and the friendly staff who go above and beyond. The complimentary breakfast, which includes options like eggs, waffles, pastries and fruit, is a particular highlight for many families, with some mentioning the fun balloon animals made for children. The outdoor pool is another plus.

Guest highlights

The incredibly friendly and helpful staff who accommodated family needs
The complimentary breakfast, with options like eggs, waffles, pastries and fruit, and balloon animals for the kids
The convenient location near the airport and the 24-hour shuttle service
The clean and comfortable rooms

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Nearby attractions

Holiday Inn Express San Jose Costa Rica Airport is located in Cacique, a neighborhood in Rio Segundo with good airport proximity. Shoppers can check out City Mall, while everyone can enjoy the natural beauty of Juan Santamaría Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Estadio Alejandro Morera Soto.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
24-hour room service
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Outdoor

Garden

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Designated smoking areas (fines apply)
Tv in lobby

Nearest Airport

Airplane
Juan Santamaria International Airport
1 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

77%

4 star reviews

15%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

P

Pamela

4 Jun 2024 - 5 Jun 2024
reviewed on hcom

5 out of 5 stars

Very friendly staff. Clean and very comfortable rooms. Stayed one night waiting for family to arrive next day, then one night at end of our trip. Very close to airport.
C

CURTIS

10 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Once again a wonderful experience. We stopped at Holiday Inn San Jose CR on our way home for our children and to Panama for my husband and me.
P

Pamela

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

The property was perfect for our needs, as we traveled as a family and had an early morning flight the morning after our check-in. We appreciated the kindness of the staff and the prompt shuttle to the airport. Our only disappointment was the lack of a restaurant on the premises. After a long day of travel to reach San Jose, our children were hungry and we were eager to have an early dinner. Unfortunately, we found out there was no restaurant or bar service at the hotel and we had to walk to one of the restaurants nearby (thankfully, they were close because it was pouring rain) to order food to bring back to the hotel. There were no places inside appropriate for us to eat, so we ate outside by the pool. Thank goodness the seating area was covered, as we were already soaked from walking to the restaurant in the rain! However, all that aside, it is a very nice hotel and beautiful property and the rooms were comfortable.
e

edowilda

4 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

People were EXTRAORDINARY, they accomodated all of my family needs
L

Leslie

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

I just Have to share our experience with our 4 & 2 year old, while we ate breakfast much was way better than expected which included not only cereal and fruit but also eggs waffles pastries and so much more, but they made balloon animals for the kids! Definitely a highlight of our trip. Great place after arriving late in CR.
M

M Kristen

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

4 out of 5 stars

I needed to stay a night while waiting for the rest of my family to arrive in Costa Rica and this hotel was super convenient. The shuttle was great, although a little unpredictable. This was due mainly to traffic and construction at the airport, so not really their fault. The room was spacious, clean, and perfect for what I needed. They also offer a complimentary breakfast in the morning and it is excellent. Not just a few containers of yogurt, and coffee, but eggs, waffles, cereal, pastries fruit, bacon. It was really great. I would absolutely recommend staying here if you need to be near the airport coming into Costa Rica or leaving early in the morning. A great, convenient spot.
C

Christelle

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

I called ahead to make sure they knew we were going to be checking in late. The person I spoke with assured us there would be a room available. We got there with our two young children late at night and there were no rooms available. We waited almost an hour until a driver took us and a few other people to a different hotel which when I looked was 1/2 the price of the hotel we booked. The whole process took close to 2hrs and at that time it was 1am. I’m grateful we had a place to sleep, but it was a long process which put us further away from the airport for our flight the next morning.
M

Michael

13 Mar 2024 - 14 Mar 2024
reviewed on expedia

4 out of 5 stars

We needed place to catch an early flight out. It was fine. It has a pool for the kids. No complaints
A

Amanda

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

5 out of 5 stars

The service staff was amazing. They helped our children try the native fruits available at breakfast.
D

Danae

25 Jan 2024 - 26 Jan 2024
reviewed on hcom

5 out of 5 stars

Conveniently located less than 2min from airport and rental car depots within an 1 min walk. 24hr shuttle to and from Airport is provided. Rooms were clean and comfortable. Staff very friendly and hotel very family friendly. Free breakfast was basic but sufficient. Outdoor pool area clean and well maintained. Highly recommend this hotel and would stay again.
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