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Oakwood Hotel & Residence Suzhou

4 1/2 star hotel
9/10 Excellent
(73 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a complimentary children's club are onsite.

Nearby attractions

Located in Suzhou, Oakwood Hotel & Residence Suzhou is connected to the convention center. Precious Belt Bridge and Gate to the East are local landmarks, and the area's natural beauty can be seen at Dushu Lake and Jinji Lake. Traveling with kids? Consider Ferris Wheel Paradise and Couple's Retreat Garden. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Babysitting (surcharge)
Free children's club
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10 am: cny 98.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Playground

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Shanghai Hongqiao International Airport
59 km from this hotel
map

Reviews that mention...

Family Reviews

for Oakwood Hotel & Residence Suzhou
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

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4 star reviews

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We have selected a sample of reviews which reflect what families have said about Oakwood Hotel & Residence Suzhou

Latest reviews (2)

T

TifKoh

12 Dec 2019 - 14 Dec 2019
reviewed on expedia

5 out of 5 stars

We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
A

24 Apr 2019 - 27 Apr 2019
reviewed on hcom

5 out of 5 stars

I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
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