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W Suzhou

5 star hotel
Connecting rooms
9.2/10 Wonderful
(88 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Located in Park Huxi neighborhood, W Suzhou is connected to a shopping center. Suzhou Culture and Arts Center and Suzhou Museum are cultural highlights, and some of the area's notable landmarks include Yuanrong Times Square and Hanshan Temple. Couple's Retreat Garden and Ferris Wheel Paradise are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: cny 198 per person
Coffee/tea in common area(s)

Spa

Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Aerobics classes
Designer stores
Full-service spa
Indoor pool
Shopping
Shopping mall
Steam room
Yoga classes

Outdoor

Bbq grill(s)
Garden
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Shanghai Hongqiao International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for W Suzhou
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about W Suzhou

Latest reviews (1)

C

Chloe

8 Apr 2021 - 10 Apr 2021
reviewed on hcom

5 out of 5 stars

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
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