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Shangri-La Yuanqu, Suzhou

5 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(23 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

2 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Suzhou, Shangri-La Yuanqu, Suzhou is connected to a shopping center. Yuanrong Times Square and Hanshan Temple are notable landmarks, and the area's natural beauty can be seen at Jinji Lake and Humble Administrator's Garden. Ferris Wheel Paradise and Couple's Retreat Garden are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
24-hour room service
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 6:30 am–10:30 am on weekends: cny 145.75 for adults and cny 72.5 for children

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Aerobics classes
Indoor pool
Outdoor pool
Sauna
Spa services
Yoga classes

Outdoor

Bbq grill(s)
Rooftop terrace

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Shanghai Hongqiao International Airport
60 km from this hotel
map

Reviews that mention...

Family Reviews

for Shangri-La Yuanqu, Suzhou
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shangri-La Yuanqu, Suzhou

Latest reviews (2)

R

REBEKAH

26 Jun 2020 - 29 Jun 2020
reviewed on hcom

5 out of 5 stars

An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
A

22 Dec 2019 - 24 Dec 2019
reviewed on hcom

5 out of 5 stars

Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
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