Hotel Royal William, Ascend Hotel Collection

About the hotel

A health club, coffee/tea in a common area, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.

Nearby attractions

Hotel Royal William, Ascend Hotel Collection is located in Centre-Ville, a neighborhood in Québec City, and is in the entertainment district and near the boardwalk. Observatoire de la Capitale and Old Quebec Funicular are local attractions and those in the mood for shopping can visit Quartier Petit Champlain and La Chateau Entrepot - Mega Centre Lebourgneuf. Looking to enjoy an event or a game while in town? See what's going on at Agora Port de Quebec, or consider a night out at Palais Montcalm. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowshoeing.

Popular amenities

Family friendly

Children's dinnerware

Free cribs/infant beds

Laundry facilities

Refrigerator

Rollaway/extra beds (surcharge)

Soundproofed rooms

Travel crib

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Continental breakfast available for a fee 7:00 am–10:00 am on weekdays and 8:00 am–11:00 am on weekends: cad 14-14 for adults and cad 14-14 for children

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Things to do

Fitness center

Conveniences

Elevator

Front-desk safe

Library

Vending machine

More

Renovated entire property - july 2020

Romance packages available

Smoke-free property

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Nearest Airport

Jean Lesage International Airport

13 km from this hotel

Reviews that mention...

All reviews (3)dining (1)clean (1)staff (1)parking (1)location (1)

Family Reviews

for Hotel Royal William, Ascend Hotel Collection

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Royal William, Ascend Hotel Collection

Latest reviews (3)

T

Tori

28 Sept 2024 - 29 Sept 2024

reviewed on hcom

4 out of 5 stars

Great hotel, but the breakfast buffet was drab and unappetizing. For context, it's in a closed room with no windows in the basement rather than the beautiful dining room on the main floor, the meats under the hot plate were fully dried out and leathery, and there was little to no staff, so dirty pans and plates and spatulas remained at the breakfast station the whole time I was there. If you skip their breakfast, you'll have an excellent stay. I love Café Nektar, but friends and family are obsessed with Café Pekoe.

P

Pamela

2 Sept 2024 - 5 Sept 2024

reviewed on hcom

4 out of 5 stars

Overall we had a good stay as the price was great in comparison to the prices in old Québec. But the area has a lot of homelessness so I'd be careful if you are alone or with a child as we were. Also, please note the reception is undergoing renovations but this did not affect our stay at all. I will say, one major negative point is that there is no underground parking or allocated space. The hotel gave us a $22 pass per day to park 1 block away which felt very unsafe due to all the homelessness in the area. Also the parking is actually $18 per day directly from the parking lot so ee got charged $4 more through the hotel. As for the room, we booked a room with 2 queen size bed and a kitchenette and did not get the kitchen which was disappointing as we needed it for our toddler.

S

Shirley

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

The location of the hotel was perfect! We were within walking distance to the theater (~5 minutes), grocery store (~5 minutes) and the ViaRail train station (~10 minutes). There were lots of great eateries nearby that were open past 11pm. For those with children, there is a huge toy store just steps away from the hotel. If you are primarily traveling by foot, it may take you about 20-30 minute to walk to Old Quebec City and it is worth the walk because you pass by a lot of neat galleries and boutiques. The hotel itself was nothing impressive. There is a 'business station' for those who need to check their emails or whatnot. The room we were staying in was well-kept. There was a television and a selection of free DVDs that you can pick up at the concierge if you want to watch something before falling asleep or something to keep the kids entertained. I would definitely go back for the convenient location!