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Holiday Inn Express & Suites Charlottetown, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Charlottetown is a great option for families. The hotel offers clean and well-maintained rooms, a delicious and well-stocked complimentary breakfast, and a pool that's a hit with younger children. While some noise from children's groups has been reported, the staff is responsive and works to resolve any issues. The hotel is conveniently located with easy access to Charlottetown, though a car is recommended.

Guest highlights

The delicious and well-stocked complimentary breakfast
The clean and nicely renovated rooms
The pool, which is great for kids (ages 3-4)
Exceptionally friendly staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Charlottetown, Holiday Inn Express & Suites Charlottetown, an IHG Hotel is in an area with great shopping. Gahan House and Charlottetown Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Charlottetown Mall and Charlottetown Mall. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Charlottetown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

38%

3 star reviews

0%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Charlottetown, an IHG Hotel

Latest reviews (8)

P

Pauline

18 May 2024 - 20 May 2024
reviewed on expedia

4 out of 5 stars

This hotel had everything you needed in your room and for breakfast. Easy parking and close drive to Charlottetown. There were children sports groups on our floor for both nights who were loud but didn’t interrupt our sleep. Very practical with no extras.
K

Katie

14 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

We really enjoyed our stay!! Staff were amazing! Room was really clean and nicely renovated/done!! Pool was great for our kiddos(age 3-4). Close to everything, either walking or driving! Quiet. The included breakfast was delicious and had numerous options! Highly recommend this hotel and we will be back!
M

Mattia

16 Aug 2023 - 18 Aug 2023
reviewed on expedia

5 out of 5 stars

Clean, great for families
G

G. Ilona

21 Jul 2023 - 26 Jul 2023
reviewed on expedia

5 out of 5 stars

Good for long stays too! We stayed 5 nights in King suite. Bed was so comfy. Grateful for their free breakfast which was delicious and well stocked. The location is fine if you have a car. We did not have one so it was a bit tricky. However, cab to downtown was $15. Our grandkids reported the pool was nice and warm. Last time we stayed, we tried the Hampton but this was WAY nicer. It had a warm feeling to it and rooms were modern but not cold. Highly recommend.
S

Stephanie

14 May 2023 - 21 May 2023
reviewed on expedia

4 out of 5 stars

The front desk and breakfast area staff were always friendly and welcoming, rooms were basic but clean and comfortable. We had an issue of a kids hockey team running up and down the halls, screaming and slamming doors constantly. Then were started knocking on our door and running away. When we called the front desk they would deal with it. Unfortunately it wouldn't last long and they would be right back at it. Definitely not the hotel or staffs fault and they tried their best to fix the problem.
E

Evelyn

10 Mar 2023 - 11 Mar 2023
reviewed on expedia

5 out of 5 stars

Room was clean .Loved the sheets. Staff exceptional and breakfast was perfect!!!! Kids running in hallway but that has nothing to do with the hotel, just unsupervised children. Only happened a few times and a parent must have grabbed them! It was also Friday night so Im sure bottled up energy from week!
D

Diane

22 Feb 2023 - 23 Feb 2023
reviewed on expedia

4 out of 5 stars

great place for families ! room and service looked great. Beds were a bit too soft
A

Audrey

8 Aug 2022 - 10 Aug 2022
reviewed on travelocity

2 out of 5 stars

We were not really satisfied with our stay here as we specifically requested at check in a room in a quiet location & we were placed in a high traffic area on the ground/basement level not far from laundry, housekeeping & maintenance. Yes we should have asked to move but we had already hauled all our stuff & our kids into the room & it would've been alot of work to move again.
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