Courtyard by Marriott Waterloo St. Jacobs

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services. Housekeeping is available on request.

Nearby attractions

Located in Township of Woolwich, Courtyard by Marriott Waterloo St. Jacobs is in the business district. Brubacher House Museum and Waterloo Visitor & Heritage Information Centre are local landmarks, and the area's natural beauty can be seen at Laurel Creek Conservation Area and RIM Park. Conestogo River Horseback Adventures and Earth Sciences Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Grocery/convenience store

Laundry facilities

Microwave

Mini-fridge

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant

To-go breakfast available for a fee daily: cad 8.00-10.00 per person

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Assistive listening devices available

Braille signage

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Roll-in shower (select rooms)

Stair-free path to entrance

Transfer shower

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services

Elevator

Front-desk safe

Grocery/convenience store

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Toronto Pearson International Airport

78 km from this hotel

Reviews that mention...

All reviews (4)accesibility (1)pool (1)dining (1)kids menu (1)clean (1)staff (1)

Family Reviews

for Courtyard by Marriott Waterloo St. Jacobs

3 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Waterloo St. Jacobs

Latest reviews (4)

D

Denys

25 Nov 2023 - 26 Nov 2023

reviewed on expedia

1 out of 5 stars

Kids running up and down the halls until 12 at night. Several complaints but kids banging on doors will never stay here sgan

T

Tracey

16 Jan 2023 - 24 Jan 2023

reviewed on hcom

1 out of 5 stars

Terrible stay First night couple next door screaming and fighting at 11:00 pm, had to call front desk to intervene Second and Third night a kids hockey team stayed. Playing ball hockey in the hallways (with parents cheering on), pizza party in the hallways, drinking in the gym, continual noise. Breakfast buffet for the kids was served in the hall lobby which is small and you had kids running around while trying to exit the building and enter the elevators. Saturday, breakfast isn't served until after 7 am which isn't ideal for business travellers nor did the property have signage or tell me that this is the case so I did not get my "included" breakfast. Will not stay at this property again.

R

Rejean

8 Dec 2022 - 9 Dec 2022

reviewed on orbitz

5 out of 5 stars

Everything was great but there was no pool …the dining was going over a changeover and there was no food for kids on the menu

A

Aniqah

10 Jun 2022 - 12 Jun 2022

reviewed on orbitz

4 out of 5 stars

The Hotel staff was exceptional as usual. We were afforded an early check in as I was there for my Graduation at the University of Waterloo with family. It was clean, comfortable and breakfast at Jack's a walk away is recommended. Forget about the bistro on the property. Service is terrible. Prices are two years old and service is just as fast. We paid $50 for 8 slices of toast and 3 fruit cups, waited 45mins and had to leave for Graduation as we were 15mins late already. There was no apology from the staff in the bistro.