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Staybridge Suites London, an IHG Hotel

3 star hotel
Connecting rooms
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Staybridge Suites London is a great option for families, offering spacious suites and adjoining rooms, perfect for larger families or those who value their privacy. While some guests have noted issues with the pool's cleanliness and temperature, many appreciate the convenient location near restaurants and stores, along with the helpful and friendly staff. The hotel also provides a continental breakfast, a nice bonus for families.

Guest highlights

The spacious suites and the option of connecting rooms.
The helpful and friendly staff.
The convenient location near restaurants and shops.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Limited housekeeping is available.

Nearby attractions

Staybridge Suites London, an IHG Hotel is located in Westminster, a neighborhood in London, and is in a shopping district. Canada Southern Railway Station and Fanshawe Pioneer Village are local landmarks, and travelers looking to shop may want to visit White Oaks Mall and Citi Plaza Mall. Earl Nichols Arena and London Regional Children's Museum are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Grocery/convenience store
Indoor pool
Kitchen
Laundry facilities
Microwave
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Library

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Staybridge Suites London, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

0%

2 star reviews

6%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites London, an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

M

Michelle

18 Mar 2024 - 20 Mar 2024
reviewed on expedia

5 out of 5 stars

It was a quite even with some renovations happening, this hotel was awesome with all our kids including the fur babies. Staff was excellent, always ready to help. Made sure we had everything we needed when in the breakfast room. Lots of pillows and comfortable beds.
T

Tanya

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

5 out of 5 stars

We booked a 2 room suite, and the day of we were called to say it was unavailable. We were provided adjoining rooms at no extra cost. The kids loved having their own space. The hotel was conveniently close to the highway as well as many nice restaurants. The staff was very helpful and kind at all times. I rated the cleanliness at 4 stars simply because the pool was a bit cold and cloudy. We enjoyed our stay, and will definitely stay again.
K

Kelly

25 Dec 2023 - 27 Dec 2023
reviewed on travelocity

1 out of 5 stars

I booked hotel specifically for the pool as I have a young child and it was for something to do in between visiting family. The pool heater was broken and based on remark, “maintenance guy puts hot water in pool” had been for very long time. Due to Christmas they didn’t even offer that. Will never stay there again. I spent over 300$ at this stay not having access to promised amenities. Awful!
M

Marian Joyce

23 Dec 2023 - 24 Dec 2023
reviewed on travelocity

1 out of 5 stars

No heating in room, . I had to ask for another room, as it was not offered. The pool was freezing, I could not go in, as it was so cold I would of had a heart attack. I communicated to staff at the hotel prior to arriving, about the pool as it was important to me as I had my grandkids with me. They lied and said the pool is good to go. Ice cold is not good to go. Would not go back.
V

Virginia

23 Sept 2023 - 25 Sept 2023
reviewed on travelocity

5 out of 5 stars

Thank you for making me feel safe as I was alone with my daughter. Staff were polite and kind. I would recommend your hotel to family and friends.
P

Patricia

1 Sept 2023 - 4 Sept 2023
reviewed on travelocity

2 out of 5 stars

We were unaware that there are NO pet free rooms on site so all three members of my family (including one who has never had pet allergies) had major reactions to sleeping in the room. For the price, we would have expected some ability to be in a pet free space. The front desk did not answer for calls down to seek additional towels, no support to the room when asked for - generally extremely disappointed with the stay
C

Catherine

28 Aug 2023 - 1 Sept 2023
reviewed on travelocity

5 out of 5 stars

Offers everything for a really great rate it’s like home away from home especially for our large 8 person family!
D

Dylan

21 Aug 2023 - 23 Aug 2023
reviewed on travelocity

4 out of 5 stars

The hotel is good. I’ve stayed a few times and it’s generally the same every time. Staff is great and friendly. Overall for the price you can’t really beat it. Pool for the kids. Continental breakfast is always a nice bonus. I’m sure I’ll stay again
G

George

24 Jun 2023 - 25 Jun 2023
reviewed on hcom

5 out of 5 stars

Good place to stay for both road warriors & families as it’s clean quiet & close to restaurants & stores. Would stay again
A

Andrew

19 May 2023 - 20 May 2023
reviewed on travelocity

5 out of 5 stars

I was very impressed with the suites at this property. The staff were absolutely amazing, polite, and helpful. The only negative I have would be the condition of the pool. The walls along the top of the pool were very dirty with a lot of scum build up. However they even provide pool toys, and puddle jumpers for the smaller kids. Truly a great place to stay. Would definitely recommend.
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