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Waterfront Hotel Downtown Burlington

3 star hotel
Connecting rooms
8.4/10 Very Good
(2077 verified Hotels.com guest reviews)
See verified family reviews (38)

generated by AI based on family reviews

Overview

The Waterfront Hotel in Burlington is a great option for families, with many guests highlighting the welcoming atmosphere and friendly staff. Families appreciate the clean rooms, the well-maintained swimming pool, and the convenient location for exploring the waterfront area. The complimentary breakfast receives positive feedback, and the hotel's proximity to shops and restaurants adds to its appeal. While the onsite restaurant receives some negative reviews, the overall experience for many families is positive, making it a good base for exploring Burlington.

Guest highlights

The friendly and helpful staff, particularly Kristy and Laura at the front desk.
The clean rooms and well-maintained pool.
The complimentary breakfast.
The convenient location on the waterfront, close to shops and restaurants.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with good shopping. Lil' Monkeys and Amazing Adventures Playland are local attractions and those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Hamilton Museum of Steam & Technology National Historic Site and Adventure Village are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Playground
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Indoor pool
Playground
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Toronto Pearson International Airport
42 km from this hotel
Buffalo Niagara International Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Waterfront Hotel Downtown Burlington
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

38 reviews

Review data

5 star reviews

55%

4 star reviews

11%

3 star reviews

16%

2 star reviews

13%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Waterfront Hotel Downtown Burlington

Showing 1 - 10 of 38 reviews

Latest reviews (38)

B

Brent

2 Jul 2024 - 3 Jul 2024
reviewed on orbitz

5 out of 5 stars

The person at checkin was very friendly. The room was very nice and comfortable; had a great view of the park. It was also quiet which I appreciated; with quiet times posted in the elevator. Lots of restaurants and shops within walking distance. Parking is $15 but a fair price in my opinion for the area and the time frame. The walk along the water is beautiful, and literally steps from the hotel entrance. I travelled solo but it’s definitely good for couples and families. Will definitely stay here again.
M

Minna

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

We stayed here for 2 nights with 2 kids. Hotel staff made us as comfortable as possible. The pool qnd rooms were clean with a perfectly working microwave ans fridge. There is so much to do around the area and its a beauty to walk around. The only thing I would suggest is that DO NOT eat at port house which is the restaurant at the hotel (worst food ever). Other than the restaurants facility is beautiful. Also the staff at the front desk ( a younger guy) was extremely helpful and flexible!
K

Kadeem

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

Kristy and Laura at front desk are absolutely amazing! We come back every year for our wedding anniversary and look forward to it every year. Now that we have our baby, love that we can enjoy the swimming pool with him as well!
K

Karen

4 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

We have stayed at waterfront hotel in burlington several times and it has always been a welcoming atmosphere very clean and friendly staff. The complimentary breakfast is always delicious we will continue to stay there. A special shout out to Laura who always treats us like a family member Thank you so much♥️
W

Wendy

11 Apr 2024 - 12 Apr 2024
reviewed on expedia

5 out of 5 stars

This property was great for walking along the water front with our kids. The location was nice and the property was clean and matched the online description.
M

Marsha

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

The property was clean. The staff friendly and helpful. Great views of the waterfront. Breakfast was more than I expected and the kids loved the pool. Restaurant downstairs looked great but didn’t have time to visit. The only surprise was parking at a cost of $15/night or by meter. This will definitely be my go to hotel if I am in the area.
J

Joseph

7 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

Stayed at this property to view the eclipse from the lakefront pier and park right at the back of the property. Could not have been more convenient and senic. Stayed two nights with grandkids visiting in the afternoon. The swam in the indoor pool and worked out in the gym. Could not have been a better venue for family. Area is highly walkable with great restaurants and shops around.
j

japeesh

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Amazing staff and hotel to stay with family
J

Jason

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Great area, staff were outstanding to deal with. Only challenge would be if you have young children and there is a wedding or event. Some guests can be loud till very late.
S

Shawn

3 Feb 2024 - 4 Feb 2024
reviewed on hcom

5 out of 5 stars

We always stay here when visiting family in Burlington. Great location and clean rooms. Breakfast was also good. Music being played in the lobby when we arrived was a bit loud and not very professional
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