Canad Inns Destination Centre Club Regent Casino Hotel

The hotel was clean and neat but not necessarily family friendly, there's no play area for kids. When I asked the staff, they asked us to go to a nearby park.

The view of the parking lots aren't great, but everything else is. Staff, cleanliness, and access to restaurants and shopping. We don't gamble often, but walked through the casino and played a few slots. Overall, great place, even travelling with kids.

Security was well-established for the parking lot area, which was very reassuring. Only regret is that it was more to do for kids and teens.

The hotel insists that all children staying must leave their first and last names or they will not be allowed into the hotel I’m not comfortable leaving my kids full names and home address in an unsecured database. Never stay here if you value your children’s privacy. Been to hundreds of hotels and all they ever asked was the ages. I’M NEVER STAYING HERE AGAIN.

I liked that the property made parking super easy! Does have a casino attached to it so, was able to walk there and back with the ice cream & McDonald's for the kiddos after we were done there :) Only thing I'd complain about, is you'll be denied a cot for certain rooms.

Guest service is always so friendly here, including front desk, housekeeping and restaurant staff. Room was very clean which we appreciate so much. Bed was super uncomfortable though, very lumpy and worn out. Parking lot was not cleared of snow, even though we arrived later in the day and it was difficult to find close parking. We brought our baby with us and it was cold so it made unloading more work. Breakfast buffet was ok.

Booked through Hotels.com app, the listing didnt specify which Canad Inns Transcona as there are two within few blocks of each other. Confirmation email came in and stated it was for Club Regent Casino Hotel, which also does not have a pool but did not specify on the app description, and was a must-have for us as we were booking specifically for kids. Booking for in for perhaps 5 minutes when I tried to cancel (app said free cancelation) said I would still be charged the room fees. Called the hotel, they said the same but that if a Hotels.com agent would call them directly, they would cancel my booking with no fee charged, which did not happen. So stuck with 2 rooms, nothing for the kids to do, and the room was dirty. Hair stuck in the tub and shower, dusty floor and dresser tops. Terrible experience with both the hotel and the booking app. Switching to another as i book rooms fairly often. One more thing that was disappointing, I have a free nights stay to redeem, which I applied to the booking. Checked in to the hotel and the free night was not honored.