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Pan Pacific Vancouver

4 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(3978 verified Hotels.com guest reviews)
See verified family reviews (31)

generated by AI based on family reviews

Overview

The Pan Pacific Vancouver is a conveniently located hotel, especially for those embarking on cruises. Many families appreciate the spacious rooms and the hotel's cleanliness. While some find the pool area less than ideal due to bees and overcrowding, other families find the pool enjoyable. The hotel's proximity to attractions and the availability of upgraded rooms with stunning harbour views are further plus points for a family stay.

Guest highlights

The convenience of the hotel's location, especially for cruises.
Spacious rooms
Stunning harbour views from upgraded rooms
Cleanliness of the hotel

About the hotel

3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Located near the beach, Pan Pacific Vancouver is in Downtown Vancouver neighborhood and is connected to the convention center. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. TELUS World of Science and Vancouver Maritime Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: wifi (cad 5.95 per night), wired internet (surcharge)
Available in some public areas: free wifi, wired internet (cad 5.95 per night)
Wifi in public areas is free for up to 2 hours per day

Food and drink

1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 8:00 am–11:00 am: cad 20-40 per person

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Mud bath
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height door lock
Low-height view port in door
Pool access ramp on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Wheelchairs available on site

Things to do

Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Vancouver International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Pan Pacific Vancouver
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

31 reviews

Review data

5 star reviews

61%

4 star reviews

16%

3 star reviews

0%

2 star reviews

6%

1 star reviews

16%

We have selected a sample of reviews which reflect what families have said about Pan Pacific Vancouver

Showing 1 - 10 of 31 reviews

Latest reviews (31)

D

Debra

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Hotel is convenient to cruise port, rooms are nice but a bit overpriced. Beds are comfortable and room was clean. Pool area has plants that attract bees and make it uncomfortable especially for the kids as bees are flying all around. The plants should be replaced! Hotel is nice. Staff was friendly.
M

Melanie

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

4 out of 5 stars

Great stay for a staycation! Stayed in the club harbour room. View gorgeous! No bathtub in the room, shower only. Our room was renovated, clean and tasteful. The club gives access to some snacks, non alcoholic drinks, desserts and continental breakfast. We missed the snack and dessert so can’t comment. The view of the club room for breakfast was wonderful and breakfast was just okay. Lots of choice though. The pool was a bit of disappointment as there was a lot of kids jumping and splashing and the view is blocked with shrubs and outdated. I have stayed at the Fairmont across the street and prefer that more for room, service and pool. This hotel was nothing to complain about though.
G

Gustavo

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

1 out of 5 stars

We booked our stay months before but when we arrived we were sent to other hotels and our group was split up. They over booked and we didn’t get to stay at the Pan Pacific. Very disappointed and we had small grandchildren that were tired but we had to go to other hotels
S

Shahriar

21 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Its was very very clean, Pool was good, It's more for families/business.
K

Kellen

26 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

Booked with my family a basic room. Asked for an upgrade and was willing to pay for an ocean view. Not only did they upgrade for free the room was a panoramic room view so amazing I stared at the harbour all night
J

JAY

10 Jun 2024 - 11 Jun 2024
reviewed on travelocity

1 out of 5 stars

Our rooms were given away, even after prepaying and confirming our stay. We did not get to stay at the Pan Pacific Hotel. Very disappointed. We had a party of 11 family and three rooms reserved and paid for.
m

michalle

29 Apr 2024 - 30 Apr 2024
reviewed on hcom

5 out of 5 stars

We stayed here prior to going on a cruise. It was so convenient! The hotel took all our bags and by the time we got on our cruise our bags were on there. Best money I could’ve spent. Rooms were great size for our family of 4. Very clean.
c

chandanpreet

21 Apr 2024 - 22 Apr 2024
reviewed on expedia

1 out of 5 stars

They gave alcohol in a Black Forest cake to my kid… and just told me that they will return the 10$ to me once I complained….parents please be aware
J

Jennifer

10 Apr 2024 - 13 Apr 2024
reviewed on expedia

4 out of 5 stars

Nice room and pool great for kid. Good location. Walkable and nice room views.
A

Alberto

6 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

Our family enjoy this hotel its location. It’s wonderful and all the wonderful amenities the Pan Pacific had to offer.
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