F
Faris
20 Aug 2024 - 23 Aug 2024
reviewed on hcom
5 out of 5 stars
Best place by far in downtown Kelowna!! My family and I had an amazing staycation at this resort!! Highly recommend!!!
J
Jing
30 Jun 2024 - 1 Jul 2024
reviewed on expedia
3 out of 5 stars
Before checking out because we went out to breakfast on the way back to the rain, and did not make it to check out before 11 o'clock, the customer service is very responsible, five minutes a phone call to urge us to hurry up to check out. While we understand that the hotel has cleaning duties, it's not so bad to be rushed every few minutes and run into the room to scare the kids who stayed in the room. Lastly, I checked prior to checking in to find out that there was a $28 parking fee, but the final charge on my credit card was $47.80, and I didn't receive an email with the exact fee. Originally, I was very satisfied with all the hardware facilities in my choice of your hotel, but in the end, I was not able to win my favour by the software facilities.
S
Susan
17 Jun 2024 - 22 Jun 2024
reviewed on expedia
2 out of 5 stars
We had issues with noise during our stay. The hotel policy is for quiet time between 10 PM and 7 AM. However, when there is an over abundance of noise, the hotel is reluctant to actually get involved. Makes it very difficult to be able to find a good chunk of time to actually be able to sleep. I feel this Hotel is better aimed at young people who would like to party all night than actual couples and families.
M
Mohamed
17 May 2024 - 20 May 2024
reviewed on expedia
5 out of 5 stars
Spectacular view from the room. Room was spacious for family of 5. Walking distance to many dinning options. Helpful staff.
X
Xiaoling
23 Apr 2024 - 24 Apr 2024
reviewed on expedia
5 out of 5 stars
It’s a quiet area with excellent view. The room we booked has 3 bedrooms and a full kitchen. It’s grate for family. Front desk is friendly and professional. It’s our second time here.
R
Rainer
1 Mar 2024 - 4 Mar 2024
reviewed on hcom
4 out of 5 stars
The place was a little tricky to find because most people walk or drive into next doors Marriott Hotel. Placed directly on the lake it has great views and is ideally situated for a stroll on the board walk. The service is strange and kept to basics. Kitchen, lounge and dining area are 9/10. We couldn’t get the gas fire going, but the air conditioning was almost sufficient. The pool area looked amazing so a visit with some children in tow would always be successful. Car parking did cost the usual fee for any in town hotel. So on a whole our 3 day stay was OK (we skied at Big White, 1 hour drive to the top carparking area) The only criticism was the small hotel bedroom. An artificial window filled out with Glas block bricks let a lot of light into the room, so it felt like we slept with the lights on. Can recommend the ‘Royal Kelowna’.
C
Chelsey
24 Feb 2024 - 26 Feb 2024
reviewed on hcom
5 out of 5 stars
Amazing suite with tons of room for our family on our gorgeous ski trip. The infinity pool and outdoor hot tub were especially nice.
C
Ching
28 Nov 2023 - 30 Nov 2023
reviewed on expedia
3 out of 5 stars
Not good for business travelers. Better suited for family travel. Not really a hotel. No restaurant at the hotel.
L
Levi
28 Aug 2023 - 1 Sept 2023
reviewed on expedia
5 out of 5 stars
Great location, kids loved the rooftop pool. Room was very spacious.
Z
Zhiqiao
21 May 2023 - 25 May 2023
reviewed on expedia
5 out of 5 stars
A very satisfying family trip!
The room we booked is a two-bedroom, one-living room with a full kitchen. When we checked in, we found that there was another extra bedroom! The room is very large with 1100 square feet, very clean and tidy. We can see the big lake from the balcony of the room. Walking down the hotel is the boardwalk by the lake, you can play various water sports here, which is really convenient. The swimming pool on the top floor has a great view.