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Mercure Melbourne Caroline Springs

4 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(694 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.

Nearby attractions

Located on a lake, Mercure Melbourne Caroline Springs is in Caroline Springs, a neighborhood in Melbourne with good shopping. Galli Estate Winery and Sanctuary Lakes Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ace Karts - Real Life Racing and Royal Melbourne Showgrounds. Galaxy Land and Scienceworks and Melbourne Planetarium are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Playground
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (aud 20 per night), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7 am–10:30 am: aud 5-25 for adults and aud 10-10 for children
Room service available

Spa

Massages

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Billiards/pool table
Fitness center
Indoor pool
Playground
Spa tub

Outdoor

Outdoor furniture
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Melbourne Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure Melbourne Caroline Springs
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Mercure Melbourne Caroline Springs

Latest reviews (2)

N

Neil

14 Jun 2024 - 16 Jun 2024
reviewed on wotif

3 out of 5 stars

Close to family
E

Emma

Invalid Date - 3 Dec 2022
reviewed on wotif

1 out of 5 stars

The air conditioning was terrible kept changing to heating on a very warm day the room was extremely stuffy and hot. I told the receptionist at checkout and she did not care at all. Extremely unsatisfied and won’t be staying there again. We travel regularly to see family here and won’t be using this property ever again
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