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Mercure Gold Coast Resort

4 star hotel
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Mercure Gold Coast Resort is a great option for family holidays. Families will appreciate the spacious rooms, the excellent pool and hot tub (perfect for cooler evenings), and the ample and tasty breakfast buffet. The resort's location is also convenient for day trips to theme parks and beaches. While some guests noted minor issues such as dated rooms or noisy children by the pool, the overwhelmingly positive feedback highlights the resort's strengths as a family-friendly destination.

Guest highlights

The spacious rooms and twin room facilities with two double beds.
The heated pool and hot tub, especially enjoyable on cooler evenings.
The ample and tasty breakfast buffet with a good selection and wide opening times.
The convenient location for easy access to theme parks, beaches, and other attractions.

About the hotel

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Mercure Gold Coast Resort is located in Carrara, a neighborhood in Gold Coast, and is in the suburbs and next to a golf course. Looking to enjoy an event or a game while in town? See what's going on at Metricon Stadium. Spend some time exploring the area's activities, including golfing and golf lessons.

Popular amenities

Family friendly

2 outdoor pools
Children's pool
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:00 am: aud 30 for adults and aud 15 for children
Coffee/tea in common area(s)

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage/treatment rooms
Reflexology
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

18 holes of golf
2 outdoor pools
2 outdoor tennis courts
Children's pool
Fitness center
Full-service spa
Sauna
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

Ballroom
Banquet hall
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Brisbane Airport
76 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure Gold Coast Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

30%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mercure Gold Coast Resort

Latest reviews (10)

T

Tracey

10 Oct 2023 - 14 Oct 2023
reviewed on hcom

4 out of 5 stars

We attended a conference in Carrera so this was the perfect location, room a bit dated but very comfortable and great King bed. Awesome pool as well but it closes at 10pm which was way too late due to the noise of unruly kids at that hour!! Restaurant was average dinner wise but couldn’t fault the cocktails :) Will def stay here again.
O

Oliver

18 Jul 2023 - 21 Jul 2023
reviewed on wotif

5 out of 5 stars

Excellent. Stayed for a few days as a family holiday in the Gold Coast. High standards throughout as to be expected from a Mercure hotel. Heated pool, hot tub particularly on colder evenings was a real treat. Superb facilities throughout with spacious twin room facilities which consisted of 2 double beds. Highly recommend.
L

Lisa

Invalid Date - 8 Jan 2023
reviewed on wotif

5 out of 5 stars

Beautiful resort, perfect for couples or families. Great pool and restaurant and the room was large and clean!
K

Kate

20 Oct 2022 - 22 Oct 2022
reviewed on wotif

5 out of 5 stars

We had a great stay at Mercure Gold Coast Resort. The room was spacious and really nice. It was lovely to look out from our window to see a baby swan swimming in the pond below.
S

Sharon

14 Sept 2022 - 20 Sept 2022
reviewed on wotif

5 out of 5 stars

Staff went beyond the call of duty. Always pleasant, professional, and offering to help out in anyway that they could. Highly recommend this resort. I will definitely come back with my family.
M

MEI-CHI

13 Apr 2022 - 15 Apr 2022
reviewed on wotif

4 out of 5 stars

the swimming pool is not deep, it's for children. If swimming pool can be improved would be great
P

Pauline

6 Apr 2022 - 11 Apr 2022
reviewed on wotif

5 out of 5 stars

We had a great time during our stay, we were able to catch up with family l haven't seen in three years. The only down side were some of the guest as they were entering or exiting their rooms the doors would slam.
M

Mohd

12 Jan 2020 - 19 Jan 2020
reviewed on wotif

5 out of 5 stars

Very nice and best for family and we will recommend to our friend
A

17 Jan 2020 - 19 Jan 2020
reviewed on wotif

4 out of 5 stars

The breakfast was fantastic The kids just loved the two pools There was no water in the room
A

13 Jan 2020 - 16 Jan 2020
reviewed on wotif

5 out of 5 stars

Wonderful place for a family holiday, kids loved the pools and location is good for a short drive to theme parks, beaches, and other attractions. Breakfast buffet was ample and tasty, with a good selection and wide opening times to suit lots of people
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