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L'Hôtel du Lac Hanoi
Connecting rooms
9.8/10 Exceptional
(864 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
L'Hôtel du Lac Hanoi is a fantastic choice for families. Guests consistently praise the warm and friendly staff, who go above and beyond to ensure a comfortable stay. The hotel offers delicious breakfasts and is ideally located for exploring Hanoi's Old Quarter and Hoan Kiem Lake. While rooms may be on the smaller side by some standards, they are well-appointed and comfortable. The rooftop bar boasts stunning city views, making it a perfect spot to relax and enjoy the city's atmosphere. Families may also appreciate the hotel's ability to organise day trips.
Guest highlights
The incredibly warm and inviting staff who go above and beyond to help arrange tours and transport.
The delicious breakfasts.
The convenient location in the Old Quarter, close to Hoan Kiem Lake.
The beautiful artwork, clean rooms and comfortable beds.
About the hotel
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, valet parking, and massage/treatment rooms. Change of towels is available on request.
Nearby attractions
Located in Hanoi, L'Hôtel du Lac Hanoi is in the city center. Hoan Kiem Lake and Thong Nhat Park reflect the area's natural beauty and area attractions include Hanoi Botanical Garden and Thu Le Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.
Popular amenities
Family friendly
Laundry facilities
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
Free buffet breakfast available daily 6:30 am–10:00 am
Spa
Body scrubs
Body treatments
Body wraps
Facials
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Treatment room
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Accessibility
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Things to do
Full-service spa
Outdoor
Rooftop terrace
Conveniences
Elevator
Lockers available
More
Designated smoking areas
Nearest Airport
Noi Bai International Airport
21 km from this hotel
Reviews that mention...
Family Reviews
for L'Hôtel du Lac Hanoi
5 out of 5 stars
6 reviews
Review data
5 star reviews
- 100%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about L'Hôtel du Lac Hanoi
Latest reviews (6)
P
Patrice
21 Feb 2024 - 24 Feb 2024
reviewed on expedia
5 out of 5 stars
The staff were incredibly warm and inviting. Central location in old quarter was great. The food delicious.
All staff were able to make arrangements for tickets and transportation in and around Hanoi!! We highly recommend it felt like staying with family.
s
shahrzad
26 Jan 2024 - 30 Jan 2024
reviewed on hcom
5 out of 5 stars
Our room was very clean. Bed was comfortable and the breakfast was great! Hotel staff are super nice, friendly, and accommodating! We would definitely recommend this hotel to our friends and family!
R
Roman
8 Aug 2023 - 10 Aug 2023
reviewed on hcom
5 out of 5 stars
Great hotel with great and warm staff
The skybar is great and overlooks the city also the spa services were great.
And again the staff is always there for you in the lobby.
I was in 2 rooms, the sunset suite and the junior suite both were great and comfortable.
If I ever come back to. HANOI I'll stay here!
C
Christine
20 May 2023 - 24 May 2023
reviewed on orbitz
5 out of 5 stars
The staff at Hotel Du Lac go above & beyond in every way. We were travelling as a group for our sons wedding . They treated us with the upmost care, and respect every single day. I felt as if we were treated as family! The staff were beautiful in every aspect , displaying care , professionalism, friendliness , warmth, understanding, & attentiveness in every aspect of our stay! We felt very safe,& nurtured .
The breakfast was delicious too, & the waiters amazing ! The rooms were so comfortable, & clean! The decor of the hotel was cool!!
Thank you to everyone of the staff, you have exceeded our expectations in every way !!
XxxxChrissy from Australia!
A
Arlene
9 Mar 2023 - 12 Mar 2023
reviewed on orbitz
5 out of 5 stars
Overall a wonderful stay at this hotel. The junior suite is on the small side by American standards, but well appointed, and the staff work hard to please the clientele. The rooftop bar is wonderful as this is the tallest building in the neighborhood, and you can enjoy truly excellent food from the lower level restaurant while taking in the view. There is construction in neighboring buildings beyond the control of the hotel so there is some noise during the day, although it didn’t bother us.
A
9 Apr 2024 - 14 Apr 2024
reviewed on hcom
5 out of 5 stars
We had a wonderful stay at this hotel. The breakfast was fantastic and the staff were always helpful and friendly. The location is perfect to explore the Old Quarter and Hoan Kiem Lake, The artwork in the hotel was beautiful, and the rooms were clean and nicely decorated. The hotel was able to set up a great day tour to Halong Bay. Our family of three had a great experience.
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