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Imperial Hotel & Spa

4 star hotel
Kids stay free
9.4/10 Exceptional
(275 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a restaurant, this smoke-free hotel has a nightclub and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.

Nearby attractions

Located on a lake, Imperial Hotel & Spa is in Old Quarter neighborhood and is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Ngoc Son Temple. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free daily reception
Room service available

Spa

2 treatment rooms
Body scrubs
Body treatments
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Nightclub
Shopping
Spa services

Outdoor

Rooftop terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Lockers available
Reception hall

More

Renovated entire property - august 2016
Smoke-free property

Nearest Airport

Airplane
Noi Bai International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Imperial Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Imperial Hotel & Spa

Latest reviews (2)

D

Darik

15 Jan 2024 - 17 Jan 2024
reviewed on expedia

5 out of 5 stars

My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.
T

Thu

23 Sept 2022 - 1 Oct 2022
reviewed on hcom

5 out of 5 stars

During our week’s stay, the concierge and reception provided wonderful tour services as well as recommendations on where to explore and eat. What we especially loved is how central and walkable to everything this hotel was. We felt completely safe and at ease. Breakfast was affordable and delicious. The staff was friendly, humble, and considerate, it felt like a nice family-run establishment.
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