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My Moon Hotel

3 1/2 star hotel
Kids stay free
8.6/10 Excellent
(57 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.

Nearby attractions

My Moon Hotel is located in Hoan Kiem, a neighborhood in Hanoi, and is in the entertainment district. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Noi Bai International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for My Moon Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about My Moon Hotel

Latest reviews (2)

N

Nils

28 Dec 2018 - 6 Jan 2019
reviewed on hcom

5 out of 5 stars

I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters The staff was very friendly and helpful with every request. One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal The breakfast was good with a variety of good dishes, European as well as Asian
T

Tu Oanh

24 Dec 2018 - 25 Dec 2018
reviewed on hcom

2 out of 5 stars

The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.
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