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Abbey Resort and Avani Spa

3 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1128 verified Hotels.com guest reviews)
See verified family reviews (78)

generated by AI based on family reviews

Overview

Abbey Resort and Avani Spa is a large resort great for families. Families will appreciate the resort's multiple pools, making it perfect for a relaxing getaway. The resort is praised for being family-friendly and offering a range of activities to keep children entertained. While some guests have noted that the resort is older, many highlight the updates and the overall enjoyable experience for families.

Guest highlights

The multiple pools are perfect for kids.
The resort's family-friendly atmosphere and activities.
The resort's ability to accommodate families and make adjustments for issues (e.g., water boiler issues).

About the hotel

Jump on Abbey Resort and Avani Spa's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the resort's 2 restaurants.

Nearby attractions

Located in Fontana, Abbey Resort and Avani Spa is on the waterfront. Lake Geneva Cruise Line and Studio Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Geneva Lake and Big Foot Beach State Park. Traveling with kids? Consider Yerkes Observatory and Animal Gardens. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and sledding.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's games
Children's toys
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Supervised childcare (surcharge)
Waterslide

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 bars/lounges
2 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee 7:00 am–11:00 am on weekdays and 7:00 am–noon on weekends: usd 14.95-27.95 per person
Room service available

Spa

17 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Thalassotherapy

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

2 spa tubs
Aerobics classes
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Fishing
Fitness center
Free bicycle rentals
Full-service spa
Hiking/biking trails
Ice skating
Indoor pool
Motor boating
Motorized watercraft
Nightclub
Pilates classes
Sauna
Shopping
Steam room
Water skiing
Yoga classes

Outdoor

Free pool cabanas
Garden
Marina onsite
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Couples dining
Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
General Mitchell International Airport
71 km from this hotel
Chicago O'Hare International Airport
84 km from this hotel
Dane County Regional Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Abbey Resort and Avani Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

78 reviews

Review data

5 star reviews

44%

4 star reviews

17%

3 star reviews

24%

2 star reviews

10%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Abbey Resort and Avani Spa

Showing 1 - 10 of 78 reviews

Latest reviews (78)

K

Karen

18 Aug 2024 - 20 Aug 2024
reviewed on hcom

5 out of 5 stars

Great for a few easy poolside days with the kids.
D

Dustin

12 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

Excellent and comfortable stay. Comfortable room and beds. Loved the kids pool for the family.
T

Tonantzin

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

3 out of 5 stars

This stay was intended to be a relaxing mother-daughter spa treat but instead it was more like the 80’s John Candy movie Summer Vacation. It’s a rundown place and feels more like an old apartment complex than a 4 star resort. It’s looks like a good place for families - we saw lots of families with tired dads lugging too much kid stuff and angry moms shouting. Pools were full and had a lot of that white scum buildup - we didn’t even bother swimming because of the grime and vibe. The walls are super thin so we could hear everyone around us and every time a door was shut our wall rattled. The balcony is shared across the hallway of rooms which is not that big of a deal except we had people hanging out in front of ours - right in front of the windows where they could watch us on our beds and it was so awkward. We got room service breakfast and the pancakes and toast were burnt - like charred black. When I called to let them know they just said “okay, I’ll let them know.” And that was it. The spa mani/pedis we got were okay - not worth the $120 each at all. Would recommend staying somewhere else if you’re splurging for a relaxing resort/spa getaway.
D

Denise

15 Jul 2024 - 16 Jul 2024
reviewed on expedia

5 out of 5 stars

The rooms are very nice and clean. The pool area is fabulous they serve soft and adult drinks as well as food and they provide pool towels. I love that the children’s pool is separate from the adults. Even older kids were in the children’s pool having a blast playing basketball. The hot tub was great. The grounds are absolutely beautiful to walk around and look at. Very quiet. It stormed last night, so my son went to the inside pool that was very nice. Unfortunately from the severe storms the cinema and the game room was flooded. We plan to be back so we’ll check it out next trip
L

Lisa

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

4 out of 5 stars

We've been to the Abbey once before in the winter and we really liked it. We booked a summer trip and booked a pool view, I will say the pool view was disappointing because we barely had visibility to it but not a huge deal. The options of an indoor and outdoor pool in the summer is nice. There was some rowdiness by adults and kids in the indoor pool as well as the kids pool even knowing kids were around but again, it was something we were able to deal with. Not really any shopping nearby so as long as you are looking for a resort where you don't have to leave, this is perfect. The rooms are beautiful and staff is very pleasant.
J

John

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

3 out of 5 stars

First time at the property. Few complaints. Doors and door locks to the room were worn and had to make sure they were pulled hard to close. The room needed a good dusting in the corners as well. The indoor pool was nice but smelled heavily of chloramines. The men’s showers in the indoor pool area looked as if never used, no soap dispenser. The outdoor pool area was nice. The pools were cold but it was only 78 degrees outside. The kids outdoor splash pool was like a cold therapy pool and the hot tub transformed into a warm water pool. The food in the waterfront bar-grill was average. I had the fish fry 3 piece walleye only got only 2 pieces at first, had to ask for the 3rd, but paying $10-18 for a specialty drink served in plastic 9 ounce cup was a bit tacky. Knowing that my $16 old fashioned was going to be served in plastic 9oz cup I would have opted for something else. I also talked to an older gentleman at the bar who stated that the tap beer was warm and were out of many other selection’s on tap. The man told the bartender and the bartender seemed a bit grumpy. After first night stay housekeeping made the bed but never exchanged for new towels. The staff were great overall, everyone was friendly. The staff could be trained better in hospitality incorporating selling their brand. Instead of wait staff just hand out menus to customers, at least give customers a 15 second greeting about the menu. I will definitely price check again if I was to return. I for sure overpaid.
J

Julie

3 Jul 2024 - 5 Jul 2024
reviewed on expedia

3 out of 5 stars

We have stayed here several times, biggest reason is convivence, however I feel like every year the property has been declining. I don't like to complain normally, and we did go on very busy weekend, so I can only imagine. 2 of our rooms were given to another family but kept under my name, so when we walked in other people's things were in there. We did get another 2 rooms but now that split our family up and makes things a lot more difficult. They came to clean our room, took our old towels and never brought new ones, that happened in 3 of our rooms. This property has great potential it just needs some TLC. The arcade has very few working games and the token machine is one of the broken machines. Some look like they work but take your money. The movie room could be so nice but just looks like nobody cares. Coffee shop was ok but the display case was empty, fill it people need quick things they can just grab and go.
D

Donna

24 May 2024 - 25 May 2024
reviewed on hcom

5 out of 5 stars

It’s an older resort that is updated and HUGE! Such a great family friendly resort. We can’t wait to go back!
P

Precious

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Very beautiful resort! Definitely will be coming back for a whole weekend stay as it was just overnight for Mother’s Day and of course, we had the kids so we weren’t able to fully enjoy some of the adult amenities.
A

Antonio

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

3 out of 5 stars

Really nice to stay with your family for a weekend.
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