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Germantown Inn and Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(694 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Germantown Inn and Suites receives positive feedback from families. Many appreciate the welcoming and helpful staff, comfortable rooms with amenities like microwaves and refrigerators, and a satisfying breakfast with hot and cold options. The pool is a popular feature with children, although some have noted that the temperature may be cool and the hot tub jets may not always be functioning. The inn also offers a pleasant patio area for relaxing.

Guest highlights

The friendly and helpful staff
Comfortable rooms with amenities such as microwaves, refrigerators, and coffee makers
A breakfast with hot and cold options
The swimming pool (although temperature may vary)

About the hotel

This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Nearby attractions

Located in Village of Germantown, Germantown Inn and Suites is in an area with good shopping. Annunciation Greek Orthodox Church and Eschweiler Buildings are local landmarks, and travelers looking to shop may want to visit The Mayfair Collection and Mayfair Mall. Harley Davidson Factory and Ray's MTB Indoor Mountain Bike Park are also worth visiting. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free internet access

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

No plastic drinking straws
Smoke-free property

Nearest Airports

Airplane
General Mitchell International Airport
33 km from this hotel
Dane County Regional Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Germantown Inn and Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

62%

4 star reviews

31%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Germantown Inn and Suites

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Marianne

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Very friendly, quick check-in. Clean, spacious, comfortable rooms. Excellent pool to keep the kids happy and tasty, generous breakfast.
A

Amanda

10 Jun 2024 - 13 Jun 2024
reviewed on expedia

5 out of 5 stars

The breakfast was wonderful a lot to choose. The kids loved the pool. The patio was so nice to sit outside at.
N

Nina

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

I liked how the staffs are welcoming, polite, and helpfulness during my stay. The whole environment is clean and pleasant to stay in. My family and I will definitely stay at this inn again.
B

Brian

23 Mar 2024 - 24 Mar 2024
reviewed on expedia

3 out of 5 stars

The pool and hot tub were significatly over chlorinated. We went in very briefly. Less than a day later all my kids developed a chlorine rash.
M

Marlo

21 Mar 2024 - 23 Mar 2024
reviewed on expedia

5 out of 5 stars

I had no complaints wonderful stay too all friends and family recommend this place.
T

Terri

5 Mar 2024 - 7 Mar 2024
reviewed on expedia

5 out of 5 stars

This is my favorite place to stay when I’m visiting friends and family in the area. It’s always a low price, and you get nice and comfortable beds, spacious room with desk, microwave, refrigerator, and coffee maker. There is an extra sitting chair. They offer breakfast with hot and cold items.
S

Shardae

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

Everything was great, my family and I enjoyed every bit. I'll definitely be safe here again soon.
D

DEBRA

20 Dec 2023 - 22 Dec 2023
reviewed on hcom

4 out of 5 stars

Everything was good, the room, the breakfast, employees were friendly. Pool was a bit cold but the kids didn’t mind. And the jets didn’t work in the hot tub but that was warm. There is some issues with the charges on my card. Hopefully everything will correct itself after the long holiday otherwise I’ll have to call the hotel to have it fixed. All in all it was a great trip and if I’m in that area again I’ll stay here if room is available.
J

Jennifer

19 Jun 2022 - 22 Jun 2022
reviewed on travelocity

4 out of 5 stars

Our family really enjoyed our stay at Holiday Inn in Germantown. Breakfast every morning was fresh and the breakfast area is comfortable to dine in. The staff was very accommodating to everything we needed during our stay and always greeted us at breakfast in the morning. We would without a doubt stay there again.
C

CHRISTINA

18 Jun 2022 - 19 Jun 2022
reviewed on travelocity

5 out of 5 stars

Some things I appreciated about our stay/room are: 1. Towel size, the 'bath' towel was actually a standard size that is suitable for an adult. 2. The beds. Very comfortable with just the right amount of pillows. 3. Quiet. Don't know if it was just a quiet weekend with less families or if we were just lucky enough to get a room away from the families. Overall we really enjoyed our stay and would book again if needed.
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