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April
4 Aug 2024 - 7 Aug 2024
reviewed on hcom
5 out of 5 stars
I was in town for family member, staff was pleasant. Accomidating
C
Claudia
25 Apr 2024 - 27 Apr 2024
reviewed on expedia
4 out of 5 stars
This property was convenient for visiting my family.
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Dawn
22 Mar 2024 - 24 Mar 2024
reviewed on expedia
5 out of 5 stars
Check in was super easy and quick. It is an older hotel that is taken care of. The jet tub room was amazing. Spacious. Bed was comfy and we were not expecting the electric fire place. Such an amazing surprise. We had actual meant to book another hotel here in town. We didnt know this hotel also had jet tubs, definitely will be letting family and friends know!
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Dana
10 Nov 2023 - 12 Nov 2023
reviewed on hcom
1 out of 5 stars
I would never stay here again or recommend this place to anyone. We stayed with several other families as part of a youth sports group. The manager on site is unprofessional, not welcoming, unstable, and knows nothing about good customer service. Our room was dirty upon arrival, the bathroom has bubbling paint around the shower area, and there were bugs/beetles on the ceiling. The pool area smells musty and pool has mildew on tiles. We didn’t say anything at first because we were spending majority of our time at a local sports facility. We returned to the hotel at night with takeout pizzas and sat in the lobby area with other families. I took 4 paper plates from the cafe area for my kids to use. The manager rushed up to me and started yelling at me loudly in front of the entire lobby saying paper plates (located in the cafe area of a hotel) are not for hotel guests and not to teach my children to steal. He was condescending, yelled in my face and scared me. I felt uncomfortable for the rest of my stay. Our room was not cleaned the first night other than replacing towels. The beds were made up messy. The manager told us that they can’t make up our beds if there are personal items on then. Our kids had a stuffed animal on the bed so that’s why. Beware if you stay here!
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Sheila
10 Nov 2023 - 12 Nov 2023
reviewed on hcom
1 out of 5 stars
Terrible experience. Terrible GM. He was beyond rude to multiple members of our group. I discovered opened unfinished alcoholic beverages in our closet and fresh fries in the AC unit vents. Alerted front desk at 7am. Went to my kids swim meet and returned at 2pm and the garbage was still there. When I brought it down to the front desk and expressed my frustration I was told it wasn’t a big deal. Then the GM came up to my room to further tell me it wasn’t a big deal, if I wasn’t happy with the conditions I could leave and said the conversation was over. We had a group with 7 rooms and none of us will be staying here again for the next swim meet.
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Mark
10 Aug 2023 - 11 Aug 2023
reviewed on travelocity
5 out of 5 stars
Great place for families and breakfast options were great.
C
Courtney
12 Aug 2023 - 13 Aug 2023
reviewed on travelocity
4 out of 5 stars
Friendly, helpful front desk staff. Room was nice, but bathroom fan didn’t work and there was some mold in shower. Unfortunately we got stuck with noisy people above us that we could hear until after midnight. We were bummed that there’s not a hot tub anymore as shown in the pictures but the kids still enjoyed the pool for a bit. Continental breakfast had some nice choices and everything tasted good.
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Seth
3 Feb 2023 - 4 Feb 2023
reviewed on hcom
5 out of 5 stars
Our stay was short, but already I am looking at this hotel for future stays in the area! Clean, comfortable, well set up, and they have adjoining rooms, which is a must for my family!
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Dawn
14 Jan 2023 - 15 Jan 2023
reviewed on hcom
5 out of 5 stars
Loved the suite, 2 queen beds, plenty for room for a family! Pool was on the smaller side but we didnt plan on swimmimg too long anyways.
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Tammy
27 Oct 2022 - 28 Oct 2022
reviewed on travelocity
3 out of 5 stars
The property was in a convenient location and the staff was quite friendly. Overall I would rate it an average hotel. We turned the heat on before going shopping and returned several hours later and the room was colder instead of warmer. Checked and the heat was selected but was not working. Ended up turning it off and sleeping in our sweatshirts because my kids and I were tired and did not want to have to switch rooms. Aside from that the beds were comfortable and the price was reasonable for the space we had.