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SureStay Plus Hotel by Best Western Keyser

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(481 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a fitness center, a microwave in a common area, and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Keyser, SureStay Plus Hotel by Best Western Keyser is in the mountains. The area's natural beauty can be seen at Savage River and Public River Access.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Free self-serve breakfast available daily 5:30 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for SureStay Plus Hotel by Best Western Keyser
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SureStay Plus Hotel by Best Western Keyser

Latest reviews (3)

J

Jennifer

29 Mar 2024 - 1 Apr 2024
reviewed on hcom

4 out of 5 stars

We were there for Easter weekend visiting family. The room was clean and staff were helpful. My only complaint is that the room across from ours has dogs that barked for several hours. I'm not sure if the other guests had left them, or they were just barking for sport. I mentioned it to staff that said, "well, they paid a pet deposit."
S

Sarah

Invalid Date - 4 Dec 2022
reviewed on orbitz

5 out of 5 stars

Loved the personal service in this hotel. We checked in a bit late and our kids were asleep in the car. The front desk attendant put us in a first-floor room, so we didn't need to carry them longer than needed and purposely tried to place us in a quieter area of the hotel. Good room, decent breakfast, and great experience thanks to the awesome people there.
S

Stephen

5 Aug 2022 - 7 Aug 2022
reviewed on hcom

4 out of 5 stars

Nice stay for two nights for a family reunion. This is a pet friendly hotel but there is a fee. Staff is always friendly and accommodating.
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