Oakhurst Inn

Very good location next to UVA campus.At Check in there was a little confusion about how many rooms we had...ended up with one room in the basement of an outer building. It was large but the exposed water pipes going over the bed and the window view of a mildewed retaining wall left alot to be desired. Would be okay for college kids.....The property was lovely but would request a room in the main in next time. Pretty pool and great cafe get 5 stars. Parking is tight, a walk to the garage after dark is not ideal. Staff was friendly.

This was a very pleasant stay. The room was more like a multi-room suite , which was excellent for us as we stayed with kids.

The worst hotel I stayed in within this price range. The hotel room was so cold!! The heater didn’t work properly and we raised the problem multiple times until they gave us a portable heater. The staff weren’t helpful. First they said they had no crib for kids, I requested to upgrade our room (paid) so we get a king bed and have our kid sleeping with us, but we were told that it’s impossible, even though they had rooms available. Their reason was us booking the room through third party. Never heard such a thing. I had to ask multiple ppl about kids crib to finally be offered a pack and play. We were two families, and they had us in totally not connected buildings! We had to waste so much time to get basic things from them! I def don’t recommend them!

Interactions at check-in with front desk attendant were strained and uncomfortable. She was not familiar with Hotels.com VIP perks and refused to give us an upgrade (even though rooms were available on their website) and complimentary drinks (said she didn't know anything about this). Told us that we had to park in the garage, but that she would move our car and then just left it in 15 minute parking zone all night. Not great.... Room was dated and tv had multiple cords dangling loosely (definitely a chocking hazard for small children). Coffee & water machine in common area would have been nice to utilize, but there were no cups or coffee pods available. Not great.... Coffee shop / cafe asked what they could get for me when I walked in and then told me that I couldn't sit inside to drink my coffee and eat my biscuit since I hadn't been seated first and then ordered (although they never gave me that option which led me to believe that I was supposed to order with them). The two women working then proceeded to complain about specific tables & guests in front of me while I waited for my order. Not great....