c
craig
20 Jun 2024 - 23 Jun 2024
reviewed on expedia
5 out of 5 stars
Hotel was clean. Pool area was clean. Outside was clean. My family and I walked the area and felt safe. Traffic noise was a little loud inside our room at night.
M
Mackenzie
15 Mar 2024 - 18 Mar 2024
reviewed on expedia
3 out of 5 stars
There were a group of kids on the floor above us and staff did nothing about it even though they’ve had multiple complaints l.
O
Oleg
7 May 2024 - 8 May 2024
reviewed on expedia
2 out of 5 stars
On the way to the hotel, we received a message that our room was not ready due to technical problems. And that the hotel administration is ready to provide us with another room. When we arrived at the hotel, we were told that this other room was in a completely different hotel for the same price, only without breakfast and smaller in size. In the end, the price turned out to be higher, but when I pointed this out, they promised to refund the difference in price. We were with two small children and this whole situation was tiring for us.
A
Amy
3 Apr 2024 - 7 Apr 2024
reviewed on expedia
4 out of 5 stars
It was difficult to find a hotel near enough to DC to use public transport that had free parking and an indoor pool(important when you have kids). This property checked all of my boxes and I would stay here again. 4 nights for just over $1000 for 4 people.
L
Lisa
25 Mar 2024 - 29 Mar 2024
reviewed on orbitz
5 out of 5 stars
Our stay was very comfortable! The rooms were clean and spacious and the staff was wonderfully helpful. The kids loved the pool and the free breakfast was a great way to save some money. Access to the parking lot was a bit wonky- the GPS routed us the long way around.
The Huntington Metro station is just a few miles away and has a parking structure. I highly recommend parking there and taking the train into DC.
All in all, I was very happy with our stay. I would absolutely return.
M
Matthew
31 Mar 2024 - 2 Apr 2024
reviewed on hcom
5 out of 5 stars
The check-in and check-out processes were so quick and smooth. I was very impressed and grateful. The room was clean and comfortable. The pool and jacuzzi were clean and the source of a lot of fun with the kids. While the hotel was not the focus of our trip, I was very happy with it, in all facets.
J
Joan
16 Dec 2023 - 20 Dec 2023
reviewed on hcom
3 out of 5 stars
Booked this instead of another due to it having an indoor pool. Upon arrival pool closed. Never opened in the 4 days I was there. Left room around noon on 2nd day and requested my sheets changed. Returned back at end of the day and no housekeeping had been in room even after requesting from front desk. If you didn’t ask you didn’t get even if you asked. Reply from general manager from hotel survey just blamed the pool on the county and never assumed responsibility. County doesn’t close pool unless it is a maintenance issue. It made matters worse to have shifted the blame by management. Will not return to this hotel location or family of hotels.
A
Angela
29 Nov 2023 - 30 Nov 2023
reviewed on hcom
2 out of 5 stars
I chose this hotel because our family had a pleasant stay in 2022. This visit was opposite. During check-in, the staff member on duty was unfriendly and paid more attention to her phone, giggling at whatever was on there. Next, our actual room had an unpleasant smell (cleaning supplies + cigarette smoke smell). Breakfast was decent and the staff member on duty during checkout was pleasant. We will not book this hotel again when returning to the area.
A
Alison
20 Jun 2023 - 24 Jun 2023
reviewed on hcom
4 out of 5 stars
The kids were thrilled that there was a pullout sofa so they didn't have to share a bed, but found the pullout to be a bit uncomfortable. Otherwise we were happy with the room.
K
Kenny
Invalid Date - 16 Jan 2023
reviewed on travelocity
4 out of 5 stars
The check-in was good. Every hotel has their own paperwork to fill out, but this one seemed odd. The room was perfect for our family of 4. The breakfast was good, and the staff that was providing it attempted to keep everything in stock.
The only issue I had was when my wife and I took our 2 children to the pool. There was 2 parents, 5 children in the pool playing music so loud I could not hold a conversion without yelling. The music had cursing and that whole family was singing along. A staff member came in multiple times to check towels within the 30 minutes of us staying and did not correct this issue.
The main reason we picked this hotel out of all the others was due to the fact a pool was provided. We could not use it due to this issue.